Airtel — refund of failed transactions to recharge pre-paid mobile([protected])

Address:

Kolkata, Kolkata, West Bengal, 700 091

On 10th December2019 I initiated recharge from my airtel app (Bharti Airtel) for INR598 and opted net banking (SBI-AE Mkt Branch Saltlake; Kolkata)but due to some problem (may be network unavailibility) the Amount got debited from my SBI account but recharge of my phone-[protected] did not took place at that point of time also i could not get Txn ID .

However the deduction information (Narration)from my SBI ac is as under-
Date :[protected]
Trfr To - [protected] IGAHQANTF5 - Transfer T
Company - Bh Airtel
Amount : INR598.00