Airtel — Refund status of failed transaction

A S Venkataraman Iyer

from Bengaluru, Karnataka

Oct 30, 2014

Address: Chennai, Tamil Nadu

Hello, I'm using your network (3G pack) for the last 3 years. I have recharged for 3G pack amounting to INR.449 through online on 25th Oct'2014. The transaction was failed but the amount has been deducted from my Bank a/c. Till date it has not credited back to my account. Once the transaction is failed you have to proper steps to refund that amount. 5 days got over till now and I'm not sure what steps you've taken so far. I'm losing my interest for these periods. You cannot expect the customer has to raise a query to you asking refund. Waste of my time and your time. Try to be a Customer friendly. The details of the failed transaction status are mentioned below for your reference. Expedite your process. Thanks Airtel Mobile No : [protected] Amount of recharge : INR. 449 Date of Transaction : 25th October 2014 Airtel Transaction ID : [protected] Bank Name : HDFC Bank Bank Reference No : [protected] Bank Narration : [protected]-CitrusAirtel

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Comments

Sushant Martoliya

from Agra, Uttar Pradesh

Jul 26, 2019

sir i have recharge my airtel dth [protected] on[protected] by airtel app trn id[protected] but the transaction failed and 305 rs was debited from my a/c please do the needful for my refund

Bhagwan Vinay Thakur

from Bengaluru, Karnataka

Dec 20, 2019

Hi

I had recharged an amount of Rs 399 on mobile no [protected] on December 20, 2019. Recharge doesn't successful but amount has been deducted from my account No.I requested you to please refund my amount.
Transaction Id is[protected]. Please find the transaction screenshot in the attachment.

Elavarasi Rajkumar

Jul 27, 2020

I have tried to recharge for₹598 to my airtel mobile number [protected] on 23.7.20 (9am) using airtel thanks app account ([protected]). Amount ₹548 (after deducting ₹50 from wallet) debited from my bank account. But it displayed as failed transaction and you will receive the debited amount. So thereafter i have added money again to the wallet for ₹600 freshly and again recharged for ₹598.
So far i have not received the previous failed recharge repayment ₹548. Can you tell me when can i receive it?
no platform is ready to hear my grievance.

Eshita Roy

Aug 28, 2020

Transaction failed
Transaction id[protected]
Amount to be refunded Rs 558
Date of transaction: 15th August 2020

Darika Dari

Sep 10, 2020

Please refund my amount due to mistake call he debited my amount from my account RS5400 at Airtel money wwwAirtel in Bank and FreeCharge

anbuthambiJ

Sep 29, 2020

Hi Airtel Support Team,

Airtel recharge done in Airtel online portal for no : [protected]
Amount : 598
bank transaction status : successful (ref no : IGAJMZQMF0

but Recharge not done for my mobile when i check.

Could you please look into this issue or else refund the amount.

SZF

Aug 15, 2021

Dear Sir/ Ma'am,
It's been days but my concern still remains the same.
I have been trying to contact but in vain.
I made a recharge request of ₹599 for Jio UP East no. [protected] for which I received a coupon of ₹24 on my Airtel wallet([protected])on 13th May 2021, so the amount debited from my account was ₹575 but the recharge pack transacted was not the ₹599 one for which I received the coupon but another ₹575 one (which is International Roaming Pack )
Transaction ID-[protected]
I tried recharging again on 18th May 2021, but the same incident occurred.
Transaction ID -[protected]
I would like a refund. (₹575+₹575=₹1150)
Kindly resolve the issue to the earliest

Sk sadiya

Nov 10, 2021

Hello airtel...I reacharged on my number ([protected]) through amazon pay with THIRD-PARTY on 8 / 11 /2021 .TRANSACTION I'D :(P[protected]) please refund my money