[Resolved]  Airtel — refund the payment of rs. 1,795/- which was not supplied and installed by airtel dth

I was ordered an AIRTEL DTH new connection (Cust.ID. [protected]) on 22.04.2019 through www.airtel.in/dth and payment made Rs. 1, 795/- made through online. The Airtel has not sent the set top box and no response to me. In this regard I was contacted many times to installation, but no response from Airtel.
Henceforth, I switched over to Tata Sky and they response quickly and installed Tata Sky DTH and I was lodged a compliant with Airtel to refund my payment of Rs. 1, 795/- for new DTH which was not supplied and installed by Airtel but since there is no proper response from Airtel.