[Resolved]  Airtel — Regarding the fixed line/broadband [protected] not working from 10 june onward

Address:Mohali, Punjab, 160071
Website:www.airtel.in

Y name is ajay kumar atwal and i would like to escalate the complaint against airtel. My broadband and fixed line mentioned above is not working from 10-june onward and i logged complaint on 13 june ref 68928384 which closed without any action and without my confirmation. Again i logged another complaint on 17 jun ref no 69089646, but again the result was same, complaint was closed without any resolution. Again on 21st i logged another complaint.

Request you to please take some kind of action against these fake people who claim to be best network in advertisement and provides wrong information to customers. Till today, after 10+ no technician had come at my place to check and resolve the issue.

Their customer care, everyday giving nonsense updates and closing the complaints without any confirmation.

Thanks,
Ajay atwal
[protected]
[protected]@gmail.com
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2016
Airtel Customer Care's response
Dear Mr. Atwal,

This is with reference to your post dated 21 June 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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