[Resolved] Airtel — Regarding the wrong commitment from airtel for number porting | |||||
I Retheesh Rajan (mob no [protected]) recently port my number from Vodafone to Airtel. I was happy with vodafone from last couple of years except some recent billing issues. When i started my process for porting. Airtel executive give some plan which committed like 600 minits local and STD call to any number in india.Its including landline and mobile and max bill is coming up to 1300 max. Now customer care people telling like there is no such plan in this amount which including these kind of billing plan. This may issue from there customer executive. As i am a customer why i want to struggle with service provider mistake ?I am always believing in India judiciary Request for a suitable solution for this issue. Now i am not able to port back also because of the TRAI lock for 90 days. Retheesh Rajan Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 10, 2016 Airtel Customer Care's response Dear Mr. Rajan, This is with reference to your post dated 8 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 23, 2016 Airtel Customer Care's response Dear Mr. Rajan, This is with reference to your post dated 8 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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