[Resolved] Airtel — Rs 349 data pack

Facts, Attraction ,Entertainment

from Barpeta Road, Assam

Address:	Kamrup Metropolitan, Assam, 783124
Website:	Airtel.in

I have recharged with 349 data pack as it states that if gives 28 GB data 1 GB data per day. And I have not received any data expect 1 GB at the the time of recharge, that is on the first day. Even I have raised a complaint to them but I didn't get any response are they fooling people and it specifically mentioned offer for you so it's their responsibility to know what sim I'm using if it's 3g or 4g so they are not suppose to give any excuse regarding the sim saying if the connection is not 4g because it says special offer for you.my mobile no is [protected]

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Jun 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

May 11, 2017

Updated by Facts, Attraction ,Entertainment I have recharged with 349 data pack as it states that if gives 28 GB data 1 GB data per day. And I have not received any data expect 1 GB at the the time of recharge, that is on the first day. Even I have raised a complaint to them but I didn't get any response are they fooling people and it specifically mentioned offer for you so it's their responsibility to know what sim I'm using if it's 3g or 4g so they are not suppose to give any excuse regarding the sim saying if the connection is not 4g because it says special offer for you.

Verified Support

May 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 11 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

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