[Resolved] Airtel — Rs. 349/- Recharge amount deducted twice and recharged twice | |||||
Dear Sir, I have recharge to my mobile number [protected] on 31st March 2017 near 04.31 PM.- - Trans ID[protected] And the recharge not reflected to my account till. After some i check amount detected from my bank account but recharge not done. So i plan to recharge again on 31st March 2017 near 05:03 PM - trans ID [protected] And the both above transaction now done to my mobile number kindly take the necessary action to get it back Regards Franklin [protected] Was this information helpful? | |||||
May 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 Airtel Customer Care's response Dear Deepak, This is with reference to your post, dated 3 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 06, 2017 Airtel Customer Care's response Dear Deepak, This is with reference to your post dated 03 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
Dear Sir
I have recharged a mobile no. [protected]
On 02/05/2018 via paytm app worth Rs 509, money was deducted from my account & transaction was successful. So i my issue is i recharged my no. 2times due to poor network i not recivve a msg that my transaction done after some time i check my balance then my transaction its 2times done mean my no recharged 2 times so it is possible tht u can return a money of 1time recharge payment . So now i have two recharges of 509 & 399 on same no. PLEASE help me with that to return my one time amount please
I have recharged a mobile no. [protected]
On 02/05/2018 via paytm app worth Rs 509, money was deducted from my account & transaction was successful. So i my issue is i recharged my no. 2times due to poor network i not recivve a msg that my transaction done after some time i check my balance then my transaction its 2times done mean my no recharged 2 times so it is possible tht u can return a money of 1time recharge payment . So now i have two recharges of 509 & 399 on same no. PLEASE help me with that to return my one time amount please
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I have recharged a mobile no. [protected]
On 15/03/2018 via paytm app worth Rs 448, money was deducted from my account but transaction was not successful. So i waited the day and next morning went to the recharge shop for recharge and got it done. In the daytime my previous transaction was shown completed. So now i have two recharges of 448 on same no. PLEASE help me with that