[Resolved]  Airtel — Sending Messages failed

Address:Ahmedabad, Gujarat, 380007

My number is [protected].
No messages can send from the 1st day I port from vodafone to aitel. the *#5005*7672# Call shows 'Setting Interrogation Failed'; I cannot set a new SMS Message Center #. By the way, I can receive messages

I tried putting the SIM in an android to see if I can update the telephone number on the SIM from UNKNOWN - no success.

Called the 198 at least 4 times - they either are clueless ("EXECUTIVES" are a useless bunch) or promise to fix withing 2 days (someone was going to get back to me 15 days back - they never did). All that happens is a charge for the 121 call (I pay for AIrtel's POOR service and their 'executives').
Was this information helpful?
No (0)
Yes (0)
May 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 03, 2017
Updated by shiel87
No one shared any resolution or solution . PLS STOP UPLOADING WRONG MSG ON THIS FORUM.
Complaint comments 

Comments

Respected Sir,
[protected] is continuously sending vulgar text. Kindly look into the matter. Resolve it to the earliest. Name of this person is Lalit. It is really irritating. This man should be behind do the bars.
Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information