[Resolved] Airtel — Senior level person not responding

vijayadarsha

from Guntur, Andhra Pradesh

Address:

Karimnagar, Andhra Pradesh, 505001

Dear airtel,
I am a corporate customer with more than 700 sim of airtel for my companies and I had been allotted mr chandrashekar-[protected] from airtel, hyderabad division for handling our company but from past 25days I being the owner calling him daily but he is not even responding to my calls.this kind of worst treatment is making me shift to other network.we expect a prompt response when we have any issue but this kind of behaviour of not responding to calls neither giving any call back is irritating me and we are left with no other option rathen that to contact the complaint cell or move the whole 700+ number to anyother company group..i can be contacted at [protected]..

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Jun 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Vijayadarsha,

This is with reference to your post dated 29 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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