Airtel Complaints & Reviews

On sat, nov 19, 2016 at 4:18 pm, airtel helpdesk
Wrote:

We received this mail above mail id afther that we made payment rs.2821
Ref no fcma[protected] dtd. 21.11.16 against id [protected] mobile no.[protected] after that we received theatning call. This kind of your servies we want to go port my two no in vodphone [protected], [protected] please resolved this mater atherwise we port these no. Also.

1004 sr no 33, ganga ashiyana, pune, near aditya birla hospital, pune, 411033, maharashtra, india

Reference: account id [protected] mobile no [protected]

This is with reference to the discussion you have had with our collection representative in connection with settlement of your above mentioned account.

For settlement of your said account, kindly make payment of an amount of rs. 2819 (Hereinafter “settlement rs. 940) please note that settlement amount has been arrived at after adjusting all relevant charges and the security deposit, if any, paid by you to the company.

Upon realization of payment of settlement amount through demand draft /pay order/ cash/ credit card, the outstanding amount in your account shall stand nil. It shall be deemed to be a full & final settlement of your account and thereafter this communication may be treated as “no due certificate”.

This settlement offer is valid for a period of 2 days starting from 19th nov 2016 to 21th nov 2016 and you are requested to ensure payment during this period. After the expiry of the said period, this offer shall be treated as null and void and the company reserves it’s right to take such actions, as it may deem fit, to recover the outstanding amount.

This is without prejudice to any of our rights whatsoever.

Thanking you

Please verify my number I have ported my reliance number into airtel and before verification of the Sim I am in Delhi roaming and I am anable to call 59059 for verification please sir help me just start my number.

From
Safiya begum
Telangana hyderabad 500073

To
Shri p. D. Sarma
Appellate authority,
Bharti airtel ltd.
Circle office, 224,
Okhla industrial area, phase iii
New delhi -110 020
Fax no.[protected]

Sub:- disconnection of my broad band internet connection – reg.
Sir,
I had requested through your customer care telephone in the jan 2017to disconnect my broad band internet connection provided by you due to i do not require the connection. I was told from your office that the connection will be disconnected within 2-3 days in april, 2017my account no. Is [protected] and telephone no. +[protected],
That after i reminded you many times through mail
It seems that you have not disconnected the internet connection and send a bill dated of every moth of 27
Even though we're not using the connection,
Since i have not used the internet since middle jan 2017 and requested you to disconnect and your office has informed me that disconnection will be done within 2-3 days in the second week of 2017 it may not be possible for me to make any payment. You are once again requested not to send any more bills and harass me.
Yours faithfully,
Safiya begum

Dear sir/Madam,

Please block the mobile number [protected] the prepaid connection was taken in my name Chitra Venkatesan.I have lost the handset. And also i need a duplicate sim of the same number.

My sister using jio and i am using airtel 4g. But my sister got full signal in 4g but in airtel 2g itself not working in my home inside. Airtel is not fast net work. First it was to work. Jio is better than airtel. I am in kodambakkam center of chennai but airtel signal is low. M y num [protected] i using redmi note 4

Sir maine 399 ka recharge karwaya tha 2 din net chalne ke bad pichle do dino se net nahi chal raha hai. Main 198 costmer care me 10 bar call kiya par problem solve na kar ke mera call disconect kar diya gaya. Aur problem solve nahi kiya gaya

Hi!

I have been using airtel since 10yrs.i often fly abroad.since i have not made any calls or sent sms while in international roaming i havent been deducted any monthly rental and also i am not aware of it.
Today i sent an sms and have been deducted rs 99 and the monthly rental pack for IR has been activated. In future i am not going to send any sms or make calls in IR and i want my monthly rental pack to be deactivated.
Kindly help me in this matter.

I recharged of 349 from a recharge store for 1 month of data and free calling, a week ago. Now the airtel app is showing no data balance and no calls are connected. Such a mistake at your end is really failing your growth. You say you are an open network. But if we even cannot to a costumer care executive. It is really not the same open network where you even cannot speak to a office representative.

Dear, I am now finding it difficult to answer your staff that I want my telephone number[protected] and broadband connection to be disconnected. I have gone to your Airtel Store at Amarpali Circle, Vaishali Nagar, jaipur on 21st April with written request and Airtel instrument to Terminate my Landline and broadband connection. But your staff didn't take my written request nor they took the instrument. I would like to make it very clear that I am not going to pay for any charges after 21st April.
Now it is up to you to terminate my connection or keep lingering with it. I have enough proof of what I have to say to Court that even after trying my best the Airtel company refused to take any action for termination of Landline Telephone number[protected] and broadband connection.
Thanks
Rameshwar Lal Suthar

Sir,
I have done a Airtel wrong recharge on[protected] from airtel prepaid online recharge
wrong no.-[protected]
amount-349(1gb/day 28 days, unlimited calls 28 days)
txn - [protected]
correct no- [protected]

Please reverse it in my airtel no.

Dear sir/mam, Airtel shows the validity of prepaid mobile recharge '399rs pack' is 70days on 27th of April 2017, but after recharge had done on the same day the validity is showing 56days only.. in this way they are cheating us when other cellular operators offering 90days plan at around the same price and if I didn't get wrong information from airtel I might go for that offers. Please solve this conern. Thanking you..

Dear sir,
I am rashmin. j. virani, i am authorized person for airtel corporate connection of m/s jay jawan consrtuction co., we are not satisfied with airtel service, so we would like to port out from airtel. all the procedure and documents regarding port out has been submitted but airtel is keep on rejecting our port out request for some or the other reasons. mobile number and unique porting codes are:
Mobile no. upc code
[protected] cag13962
[protected] cag13974
[protected] cag13964
[protected] cag13966
[protected] cag13977
[protected] cag13992
[protected] cag13985
[protected] cag14559
[protected] cag13991
[protected] cag13986
[protected] cag15114
[protected] cag13989

I visited new zealand in march and started international roaming for ten days.
As per the plan of airtel of rs 4999 i have to received 250m incoming and 250minute outgoing free and also some mobile data.

But i surprised that i received more than twice bill
I have contact many times on 121 but still no progress comes
I have been using this connection from last 10 year but its seems a cheating from consumer

Sir mera airtle broad band hai [protected].. Jo ki 4 months band pada hai lakin ab tak mujhe pareshan kar rahe apna bill paid karo lekin maine bill paid kr diya sir agra ka local airtle executive 4 month pehele aaya aur bola ki 2000 de do aur apka jo bhi bill hai usko clear karwata hu aur mail krwata hu bt mera connection to band ho gaya lekin 2000 dene baad.. Maine koi use bhi nhi kiya hai but abhi tak mujhe call krke abuses language se baat karte hai.. Bolte hai consumercourt jao ya kahi bhi jao paisa dena padhega.. Nhi to court me milenge!! Mera jo airtle mob number [protected] wo bhi band kar diya hai sir plz meri help karo aur is matter ko clear karaye sir mujhe sap logo me umid hai ki matter clear hoga..

I am using the mobile number [protected] as airtel prepaid connection for the last 8 years. On feb 15, 2017 i was travelling india to denmark for a stay of about 5 months. I contacted airtel customer care to know if i need to activate safe custody while i am on travel. I was told that this option is available only for postpaid connection and they confirmed there will be no issues for prepaid connection. I was actively using the mobile phone even while i am in denmark. On 24 april i received an sms that i have made a request for migration of prepaid to postpaid and on 25 april my sim got disconnected. My number is now currently used by another person who got a new postpaid sim from airtel salem hasthampatti branch office. All my banking details and emails are linked to registered mobile number and airtel is not taking action to prevent my personal information being shared to another airtel customer. It was security breach from airtel. I request you please take action against this issue.

Sir,
Basically myself and my spouse using airtel mobiles. My mobile is post paid and my spouse one is prepaid. My no. is [protected] and my spouse one is [protected]. Most of the time we made oniine payment for both the mobiles.

Yesterday between 6.00 pm too 6.30 pm I made four online payments online payments, one for BSNL landline broadband, one for my mobile [protected], one for my spouse [protected](prepaid) and one for Vodaphone mobile . Out of four payment three are Ok. But money deducted for all payments from my account thro' net banking ( Axis Bank) and one of the mobile no. [protected] of my spouse is not updated with payment. Kindly check; the details of the tranjection are as follows;

INB/[protected]/CCAVENUE.COM/charge/airtel prepaid

Order No;[protected]
TXn NO. IUTI[protected]
date and time: 26/4/2017 time 06:16:35 PM
Bank Axis Bank

I hold airtel account [protected] for the past 10 years. I have the post paid connection for 4 years. I changed to 549 in december 2016 for my infinity plan. Now the same plan has been reduced to rs 499, but my billing was rs 549. Though the cost of the plan has been reduced but still billed as per old rates only.
No information from the company but we have keep on asking for the offer every day.

Hi,

I have been using a aritel # 99892 xxxxx for the past 7 + years. All of a sudden the number stopped working since yesterday and when i went to the customer care center, they said i am not the owner of the number and someone else owns the number. How is this possible?
This number of mine is the official # for all my banks/mutual funds/and other important alerts. How can airtel do such a thing and sound so negligent.

My friend bought airtel 4G Prepaid SIM card from the AIRTEL Store based at MMDA Colony during last week after Rs 300/- paid by cash. Activation process completed immediately and got remaining balance of Rs 135/-. Also got the message as " 3G remaining data is as around 890 MB". My friend tried to find out the best offer like 1GB of 4G data per day for 1 or 2 months with unlimited local and STD calls. My friend didn't find any offer.
On the other hand, other many friends bought the SIM Card (4G) after few days of the above said friend and got good benefits (1GB per day 70 days or 56 days, unlimited Local and STD calls).
This is not good for keeping the customer happy and many customers will do MNP (into other service such as JIO, IDEA, VODAFONE) or go for new SIM Card from other subscribers.
Final statements to public people is : Please do not buy AIRTEL product because of such cheating. Go for Jio or Vodafone or Idea.

I lost my phone i don't have my imei number how i will get my imei number and i lost my airtel sim which is in that phone only, son how i will get back my phone can you help. You can give my imei number for finding my phone which is lost by me 4 days back. So, can you give any details which are useful for me to get back my phone. You can contact me with this mailid "[protected]@gmail.com