[Resolved] Airtel — Service for mobile number - [protected] is stopped.

shridharpatil

Address:

Pune, Maharashtra, 411028

Hi,

Service for my prepaid mobile - [protected] is stopped on one day notice that i have not submitted document. i am using this number since last 11 years.

there is no response from Airtel customer care.

I have submitted all my document again on 17 December 2016 to Global Enterprices, Sasane Nagar, Hadapsar, Pune but till now no service is started.

this was my primary number and coudnt do any online banking transaction.

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Feb 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 21, 2016

Updated by shridharpatil My Alternate Number Is : [protected]
email : shri.[protected]@gmail.com

Now i dont believe that airtel can resolve this issue. Since last 6 Days service for my number is stopped. Airtel is giving false commitment that in next 48 hours i will get my service back. I dont know how many 48 hours are required by Airtel.

Global Enterprices, Sasane Nagar, Hadapsar, Pune is saying they are help less to resolve this issue.

Due to Airtel service providers bad service i am facing lots of issues to conduct my banking transaction.

Verified Support

Dec 27, 2016

Airtel Customer Care's response Dear Customer,

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jan 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd