[Resolved] Airtel — Service issue/ no sla/ false promise | |||||
Hi, I have recently moved from vodafone to airtel. This was the mistake i did.. Porting request took almost 45 days.. After multiple follow ups.. It has pored to airtel.. Now the airtel connection is active but no message or incoming calls.. It's been 3 days i am not able to use the mobile.. All this is impacting my business and customer relationship.. I called several times to customer care they say the issue will be resolved in 24 hours. But no resolution or call.. When i spoke to them they say more 24 hours. Is this the way you work.. For god sake please try to fix the issue. Was this information helpful? | |||||
Jul 17, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 15 June 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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