[Resolved] Airtel — Service not upto the mark | |||
Dear Sir, We are a company called Alliance Square and My name is Raghavan, we are at residency road, Bangalore. From December 2015 we are facing network issues. while calling or receiving we have informed airtel severals times, their executives come and go and when ever i call their customer care they just say that we have noted down your complaint will solve in three or four days. But to no avail as recently as 21st april I lodge a complaint to their nodal officer who said the issue will be resolved. Please help us. We pay service tax to them for such a pathetic service they provide. Was this information helpful? | |||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 23, 2016 Airtel Customer Care's response Dear Raghavan, This is with reference to your post dated 23 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Raghavan, This is with reference to your post dated 23 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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