[Resolved] Airtel Service Provider — Airtel Bill Payment Issue | |||
Hi Team, This is with reference to mob no: **********257. I have ported the connection from Airtel to Idea network. My no is disconnected by Airtel as it is showing pending bill amount. However I have made the payment already on 30th April 2014 still my no is disconnected. The payment was done online in my LAPU no which as requested by Airtel collection center. Due to their system glitch and communication failure I am suffering from all the losses as my no is disconnected.Airtel company is asking me to make one more payment which is illegal. I have made the payment in LAPU no as being informed by Miss. Kavita (Airtel collection center). Her mob no is [protected]. I am not getting proper response from Kavita and 121 customer care. Please resolve my issue as quick as possible. Mob: 9004****257 LAPU no: [protected] Transaction no: 578748. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 28 May. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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