[Resolved] Airtel — services not good | |||||
I am very disappoint from these all services. They are charging unnecessary amount which i didn't use.in the same month i have requested on 19th of july for call back from manager but i didn't receive any call still they are charging 100rps late fee charges from my account. I called to airtel customer care service, my call get connected chandigarh call centre the agent was ramesh pawar i requested to transfer this call to his manager he said i can't transfer the call my all managers are busy, i am not happy with this service. My plan is for 649rps and i have got the bill amount of 958rps you guys are charging unnecessary amount. I will not pay this late payment charges please wave off these charges. Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 31 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 31 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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