[Resolved]  Airtel — sim not couriered even after 20 days of issuance

Address:Rohtak, Haryana, 124001
Website:www.airtel.in

Dear team airtel,

I am working in sarva haryana gramin bank and applied for postpaid
Connection under cug plan at your rohtak office. Your executive miss
Parul (Mob no. [protected]) contacted, me and issued me airtel no.
[protected]. I have also deposited rs. 500 fee to punjab national bank
Acc no. [protected] (Acc name rajan sachdeva) as requested by
Her. But even after nearly 20 days of my issuance she did not send my
No through courier. After repeated queries she does not provide
Courier tracking no. Then she give me contact no of another guy mr.
Rajan (Mob no. [protected]), he pics phone only once and promise to
Send me courier tracking no with in 10 minutes. After one hr of wait i
Again dialed phone no of mr rajan no but he start cutting my phone.
This behavior of your service center is not acceptable as i have
Requested under corporate tie up. If there is any difficulty in
Issuance of my phone no kindly let me know and reject my application
With valid reason.

Now i get frustrated and request you to kindly arrange/ issue
Duplicate no. Otherwise i does not have any option to escalate this
Matter to higher authority of my organization.
Your solicit support needed.

With regards
Ajay kumar bhankher
Manager
Sarva haryana gramin bank
Mob no. +[protected]
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Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Airtel Customer Care's response
Dear Mr. Bhankher,

This is with reference to your post, dated 16 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 16 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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