[Resolved] Airtel — SIM not working after port | |||
Hi, Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported. But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working. Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port on 26th may, after 13 days my problem have only doubled instead of getting resolved, as now my both sim are not working. If i call on customer care or go to airtel store they don't have any solution also, they even said i[censored] wish u can port your number to another network. Please make my number operational otherwise tell me who will be responsible for the loose that i will go through because of inactiveness of sim Hoping this time my issue will be resolved My number is [protected] Thanks, Prasoon Was this information helpful? | |||
Jul 15, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
8 Comments | |||
Comments
I ported my number from Vodafone to Airtel, cleared the last month bill of Vodafone. Today I got a message that your Airtel connection is active now.But when I tried to recharge after browsing, there was an error. I could not recharge my mobile. I get all official call from this number. Please help. My ported number is [protected]. Screenshot of error page attached.
I ported my number from Idea to Airtel. The process initiated on 29th of the May and I got a confirmation from Idea on 4th June telling that 'my port out request has been completed', now my idea sim is not working and I haven't received any confirmation from Airtel side, also my Airtel sim isn't operational yet, after inserting my new SIM, it's showing 'no service'. It's been already 15 hours I'm without network. I'm really frustrated with your horrible service. Plz fix it soon.
My Number: [protected]
My Number: [protected]
R A J E E V's reply, Dec 8, 2019
Brother, Is your problem solved now? If solve then How ? Plz help me, I am facing same issue
Plz Reply me
Plz Reply me
I ported my number from Idea to Airtel. The process initiated on 23rd of the july and I got a confirmation from Idea on 26th-27th June midnidnight telling that 'my port out request has been completed', now my idea sim is not working and I haven't received any confirmation from Airtel side, also my Airtel sim isn't operational yet, after inserting my new SIM, it's showing 'no service'. It's been already 22+ hours I'm without network.
I'm really frustrated with your horrible service. Plz fix it soon.
I'm really frustrated with your horrible service. Plz fix it soon.
R A J E E V's reply, Dec 8, 2019
Brother, Is your problem solved now? If solve then How ? Plz help me, I am facing same issue
Plz reply me
Plz reply me
I ported my number [protected] from Jio to Airtel. The process initiated on 3rd of the December and i got a confirmation from Airtel on 7th December, telling that my porting is completed and asked me insert my new SIM. After inserting my new SIM, it's showing 'no service' and I couldn't even get signal on the display. Neither my old network have network nor airtel have. Now i have no active sim. It's been already 30 hours I'm without network. I'm totally frustrated with your horrible service. Plz help me sir my all bank account are connected to this number. After 90 days . I'm so done with Airtel. Airtel have made my business to stop for a day.
Number - [protected]
Name - Rajeev Ranjan
Reference No. [ CAF] - O[protected]
Number - [protected]
Name - Rajeev Ranjan
Reference No. [ CAF] - O[protected]
R A J E E V's reply, Dec 8, 2019
I went to Airtel Store, they replace my sim card with new one, But after that i am facing same issue
Hi,
Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.
But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.
Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port on 26th may, after 13 days my problem have only doubled instead of getting resolved, as now my both sim are not working.
If i call on customer care or go to airtel store they don't have any solution also, they even said i[censored] wish u can port your number to another network.
Please make my number operational otherwise tell me who will be responsible for the loose that i will go through because of inactiveness of sim
Hoping this time my issue will be resolved
My number is [protected]
Thanks,
Udhay
Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.
But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.
Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port on 26th may, after 13 days my problem have only doubled instead of getting resolved, as now my both sim are not working.
If i call on customer care or go to airtel store they don't have any solution also, they even said i[censored] wish u can port your number to another network.
Please make my number operational otherwise tell me who will be responsible for the loose that i will go through because of inactiveness of sim
Hoping this time my issue will be resolved
My number is [protected]
Thanks,
Udhay
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