Airtel — Submitted PORT IN request

Address:

Runwal Regency, Near Kishore Industries, Majiwada, Thane

Submitted PORT IN request 1 week before from Vi to AIRTEL for 2 numbers, out of which 1 got ported successfully, while other is NOT registered on NETWORK since last 2 days. There is no reply from Vodafone as well as AIRTEL.
Vodafone is least bothered for OUTGOING customer, but atleast AIRTEL must resolve the case for NEW customer into their family.
Don't know whom & where to approach, can TRAI help into this ??
Pls revert...

Thanks

Vishwas W. Bhake