[Resolved]  Airtel — Taken extra money

Address:

Pune, Maharashtra

On 5th march 2015 I had sms from costumer care of airtel suggesting me to recharge with amount of 77 for 1 GB of 2G data for 28 days, So I had made online recharge by using recharge portal FREECHARGE on 6th march 2015, Immediately I got 100MB of data and my Internet was working fine, But after 2 days when 100MB data get finished I didn't get the remaining data. I had made 5 calls to the costumer care but they said that we will never give you neither data nor your money back. They had disconnected my call without resolving my queries. The executive named ANJU is on the conversation with me and she is talking in very bad manner. After that I had again called to costumer care then she kept receiver at side without talking anything, Then one of senior supervisor picked up the receiver and told that I will get the call from company for resolving my query but I didn't got any call from company. Not even My money back. So please advise what to do now as I am costumer of airtel from last 6 to 7 years. They have to think before creating this inconvenience. My Mobile number is [protected]