Airtel — telecom / network

Address:

Ahmedabad, Gujarat, 380015

Would like to complain about the pathetic and appalling service provided by airtel.

I had ported my vodafone number to airtel in the month of september 17. Since, the day i've ported my number to airtel, my number is not reachable, due to which my family members, colleagues, friends etc are not able to contact me, and even if by chance they get the call connected, there is no clarity due to network issue and the voice keeps on breaking.

I had reported this to airtel customer service on 17th september 17; and till now (I. E. Today, 09th november, 17) the request or complaint has not been resolved and i haven't received any follow-up call from airtel, as well.

Every time i call up the customer care, they tell me the same thing, that we are working on your request. I mean are serious, its been # two months and no solution yet.

Recently i had faced another issue, which i had again reported to the customer service team of airtel, and i wanted to port my number back to vodafone or any other company.

There was a death in my family, and my family members were not able get in touch with me due to the good for nothing network of airtel. Upon addressing this concern to the airtel customer care team, the revert which i got was truly shocking and not expected
" sir please wait for 24 hours, our team will get in touch with you".

Now the irony is that, i can't get the number ported back to vodafone or any other network until three months are over with airtel " india's good for nothing network".

I would never ever recommend airtel to any of my family members, friends or colleagues, and if in case someone is thinking to port with airtel, or planning to get a new connection with airtel, i would highly suggest that you better go with idea or vodafone, which is far more better than airtel.