Airtel — they are not providing proper service but they are asking to pay amount

Address:

Kanyakumari, Tamil Nadu, 629161

Hi,
This is anshio my mobile number is [protected].
From 2017 onward in our area network problem is their we compliant through customer care lot of times around more than 50 times still (Call drop issue, network total shutdown, internet problem, 4g is getting but speed is 3.16kb/s per second. I[censored] check my previous data balance balance u can know my issue.
My actual plan is 349/-
Regarding the network issue 2018 from customer care they activate rental discount rs 100/- so my bill was 290/- below. But now the rental plan was expired. Thing is that still i am facing the same network issue but my bill was came last month onwards 413/-you can check my previous history. Without resolving the network issue i cannot pay the amount 413/-so kindly resolve my network issue. Up to that reduce my bill payment... Once network issue is ok a i will pay the exact amount. When i ask to the customer person they are informing we are taking the feed back to the back end team they will only decide like that they are informing. So kindly reduce my bill amount and resolve the problem problem as soon as possible... Around three years i am facing the same issue still not resolved...
And regrading this issue customer person's are not responding properly. Many times they are disconnecting the calls... So pls kindly take action against them too...