Airtel — Threatening calls n excess amount | |||
Sir This is with regards to my airtel number [protected]..I spoke to customer care n informed them that am out of job so I need sometime to make the payment ...they said outstanding was around 2600..so I put it in safe custody for three months..told will make part payments n cover up..now I get threatening call from your recovery team stating I owe 20000..n I hv to mk that payment or hey will do something ...I will go to police consumer court .take care of this Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I gt a call from ur recovery people n they said my usage charges will b waived n I hv to pay around 2700..so I gave a cheque n the payment was taken..but still the waiver is nt passed n my service is barred...wen I call customer care n SPK to supervisors they treated me very badly n told me that they dont know anything n I hv to deal with the recovery guys as. They are the ones who took the payment ...n we have nothing to do with this n we wont restore service..I have not received any communication from you also..can someone tel wat to do
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This is with reference to your post dated 19th August 20152015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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