Airtel — to stop the service of broadband fixed line [protected]

Address:	New Delhi, Delhi, 110018
Website:	www.airtel.in

Parties involve: Hemant Memoria resident of S-4/102, street no.-4, Old Mahavir Nagar, New Delhi 110018 & M/s Bharti Airtel Limited.
Summary of Case.

On 28th November 2016, I have written a mail to Airtel to stop the service of my broadband of account number [protected], (the copy of which has been enclosed) & asked them to make my full & final bill up till that date & revert me so that I can clear my dues. But Airtel did not stop the service (as reported by them). I did not use the number after my request dated 28th November 2016. In the month of January, they generated the bill of Rs. 5578.48 & asked me to pay the bill up to January. After the period of November, I have not used any of their service in this time period but they are charging their carelessness on me & forcing me to pay for the services that I never used.
On 28th march 2017, I again wrote a mail to them to close the matter ( the copy of which has been enclosed) but instead of closing the matter they sent me a legal notice regarding the payment for the services which I have not used.

Kindly see the matter & help me regarding the same.

Registered Number which is to closed:[protected]
Account Number : [protected]
Registered email : hemant.[protected]@gmail.com
Registered Mobile Number : [protected]

Contact timing 11:00 AM to 3:00 PM