[Resolved] Airtel — unable to contact customer care executive

Nitin Ponnamparambath

from Palghat, Kerala

Address:

Kozhikode, Kerala, 673005

There is no option in customer care number to talk directly to customer care executive, every time i call in the customer care number it is directed to some options not relevant to my query and there is no way to contact an executive speak to him /her about my query. Even in the airtel app there is no option of contacting customer care executive. Google search also does not provide any proper customer care number to contact customer care executive.

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Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Jul 30, 2017

Updated by Nitin Ponnamparambath Phone no. [protected], time to call 1000 to 1600