[Resolved]  Airtel — Unable to make outgoing calls in roaming

Address:Kolkata, West Bengal

I have an Airtel prepaid connection number [protected] from kolkata. Whenever I was in roaming I am unable to make outgoing calls, but receive incoming calls. When I am in home network I have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now I am in roaming and facing same problem. I am really fedup with this kind of poor services from Airtel
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Yes (12)
Oct 14, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2015
Airtel Customer Care's response
Dear Mr. Saha,

This is with reference to your post dated 10 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Am not able to make outgoing calls while roaming on my airtel number. But am recieving incoming calls..please solve the issue asap
I am also facing the same issue. My no. is from bangalore (+91-[protected]), but not able to make call in roaming at Kolkata.

Please help!
I am facing same issue .my no. Is from banglore ([protected]).outgoing call not working in roaming i am in nashik.please solve this issue as i am not able to call customer care also.
I am unable to make outgoing calls while roaming in guwahati.. my number is [protected] (mumbai). somebody please suggest what should i do to solve that issue?
I dnt know whats wrong wid airtel, the service is extremely bad & getting worst day by day, while ien roaming m unable to call any no. Please resolve my problem asap.
I am facing same issue .my no. Is from Banglore ([protected]).outgoing call not working in roaming i am in Kerala.please solve this issue as i am not able to call customer care also.
Anil Kumar
Have never seen a provider before that doesn't cover its entire home country. Got a prepaid sim in Delhi, can't make outgoing calls in any other state. Completely outrageous.
My number is [protected], i am unable make a call.
my outgoing is not working. please help me
I'm too facing same issue my no:[protected]
Can't make in roaming, I'm using 449 pack with unlimited cals
Mona Bhamra's reply, Sep 22, 2017
Did u get Anu update on your issue
I'm too facing same issue my no:[protected]
Can't make in roaming, I'm using 345 pack with unlimited calls
I'm on roaming and I'm unable to make any calls. I'm traveling from visakhapatnam to Kolkata and suddenly outgoing stopped and incoming is normal. The *121# is a waste service as it doesn't solve your issue and doesn't connect you to the cx care.

How can I make call ? I'm on the monthly 359 recharge with unlimited calls and internet package
Hi myself Sandeep I'm unable to do call while roaming andrapradesh, and I'm from Bangalore can someone resolve this issue.

Contact num-[protected]
I am facing same issue .my no. Is from Banglore ([protected]).outgoing call not working in roaming i am in Kerala.please solve this issue as i am not able to call customer care also.
Binu s nair
I'm on roaming and I'm unable to make any calls. I'm traveling from bhubaneswar to hyderabad and suddenly outgoing stopped and incoming is normal. The *121# is a waste service as it doesn't solve your issue and doesn't connect you to the cx care.

How can I make call ? I'm on the monthly 359 recharge with unlimited calls and internet package. And i am this problem each time
I am unable to make outgoing calls while in roaming from my airtel no. [protected] but I am able to receive incoming calls
Please fix the issue asap
Hello
i have any airtel prepaid connection i right now i m in uae i have recharged my prepaid connection and it was successful but i m unable get any incoming and outgoing calls.
Hell no, Airtel.
. Service does'nt do any good while roaming... Any advNtage?
While iam in roaming, iam unable to join the office meetings via conference call.

Call calls from meeting number. After receiving the call it asks to enter the meeting id. The key-pad is displayed and iam dialling the meeting-id and # but the voice keep on saying dial the meeting id.

This issue occurs only when iam in roaming (other state). In the home state it works fine.
Service: Airtel
Phone: Lenovo vibe.

Any suggestions to resolve this issue will be of great help

Thanks in advance!!
I am on international roaming package, but outgoing call drops after few seconds.
I am in International roaming ans unable to make any calls, able to receive calls and use internet, don't know whats wrong. I tried everything but no use and I am not just being able to contact Airtel. So frustrated 😩

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