Airtel Complaints & Reviews

I hail from Bangalore.For the past three weeks ( after March 2015) i could not able to receive Bank/MovieTicket/IRCTC messages on my mobile. When i asked the customer care they told that its due to DND activation and asked me to deregister. I did the same on (27/03/2015) but in Vain I got an automated message informing that i would receive sms alerts within 7 days of the deactivation. But no change. I was extremely frustated and raised the issue on Twitter. Customer Care contacted me again trying to resolve the issue. But they again came back telling everything looked normal with the profile. I seriously dont know how this issue can be resolved. If this is not getting resolved wiithin 10 days i am planning to switch to some other network with better customer care.

I have a broadband connection from Airtel with my Airtel landline no.[protected]. I am having problem with my broadband connection. I am facing Internet connectivity problem for more than past two months. Airtel people who are attending my complaints are unable to resolve my problem. They have been telling me different stories and my problem stands as it is. I have also made the compliant on Airtel portal on the same issue. Dr. P. K. Vats [protected]@gmail.com Mobile: [protected]

I had applied for a broadband connection almost a month back. According to the company, I was supposed to get it in 3 days. My previous experience with them, I expected it to be delayed. Its been a month and haven't got any connection yet. I had paid for the Wifi Modem too. Now i see fliers in my Building saying they are providing the modem for free. Last week, i waited a full day waiting for the connection. The Airtel agent claimed the connection will be provided that day. I had sent a few complaint's and finally to the nodal officer. They have asked me to to be patient. I have tried to contact hem by phone, but Airtel's impossible IVR makes it impossible to solve your issue or talk with an actual human being. I expected escalating the issue to a superior authority will get it fixed. They keep giving reasons, like trenching permission for pulling cable, even though they assure me the connection was feasible before i paid for it, And asking for more time. But they haven't given a proper resolution or convincing time line for the connection to be provided.

Dear my mob no is [protected] i use mobile Internet by recharge in 1 gb but yesterday company diduct my 55 rupees due to internet charges, it because over use of internet but this company not informed to me if he informed i can recharge my account by 29 and can take 512 mb Internet plz resolve this issue

Respected Madam/Sir, A bill is generated for my 4G dongle (No. : [protected]) of the amount 708.23 with invoice date as 21-MAR-2015. I am not sure why this is generated as I already have paid 6 months advance rental. i.e. Rs. 5730/-. My plan is of Rs. 850/- per month. So the amount which I have paid, includes the service tax as well. So I want to know the exact detail for this improper bill generation. At the same time I also want to know why my complain is not being taken by the Customer Care department as I have tried several times to do so, but every time they just keep me on hold for more than 25 minutes and then the call gets automatically disconnected. Waiting for a quick response.

Dear Ankit, Greetings From Mohan Tractors Pvt Ltd !!! As per our telephonic conversation, pls find the attachment our Airtel Account numbers, as on today we have added few more number, will send u details once i have. Ankit we need relationship manager for account, because when we send mail to you guys we don't get any response on that.And customer care is not able to help, they simply say its corporate number and they cant help us. Hope you look into the matter and get us the solution.Or we switch to some other service provider. Sorry if i being harsh .Feel free to call me for any other query. Regards, Shivani Sharma CRM [protected]

Dear Sir/Madam, I have activated 3G internet service on 20th March 2015 for Rs. 200 in which I was getting 600MB free 3G data. But the bill which I got in April have charged only 77 rupees for 3G rental in which they have given me only 232MB free data. They have charged for Rest of the 368MB data used by me in that billing cycle. When I made a complaint to the customer care they said that they have charged on the prodata basis and because of this only they have given me only 232MB data. But at the time of activation of 3G data from Customer care they have not mentioned any such prodata conditions to me. Else I would have not used 600MB data at all. I was in image that I have to pay Rs. 200 for 600MB and if I will use more then 600MB they will charged extra. Now I feel like I have been cheated just because customer care person have not mentioned anything about the prodata calculation system of 3G data plan. Please help me in this regard. Best regards Deepak

Respected sir, I am a resident of canal road, Dehradun, uttarakhand. My problem is with the connectivity issues of airtel (3g) signals in my locality. This is not only my problem. I have checked with other airtel sims in my area. They are also showing the same signs. I am not able to connect my sim with airtel (3g) network in WCDMA ONLY mode. While the signals are available and showing after manually searching in my locality. I am a prepaid user. The same case is happening in my data card also.

Dear Sir, It is really very tough to express my bad experience with great reliable service provider-Airtel, atleast for me over the period of more than 12 years. My other 3 postpaid Number I want to port Any other Network My name is varun and having an airtel connection with the number [protected] for office use. I think I got the connection around 4 Months back. That time I was very perticular about the number 1142 and I opted one more postpaid connection, keeping in mind to changing it to prepaid after few days. But for no reason it had not happened till recent days. On April 04/04/2015 evening I went to Chandigarh Airtel outlet and applied for the migration from postpaid to prepaid. I was told by office staff and airtel custumer care that within 48 hours process would be done. On the same day I got prepaid sim and also I cleared all postpaid dues. On 4th April 2015 my postpaid sim got disconnected. On 05/04/2015 Time 10:23 P.M But even after 7days no activation had been done after visitng every day to the same airtel office. Then I lodged a complaint on[protected] with custumer care. After that Your office staff Swap My Sim :- [protected] and ask me The Number is Activated after 4 hours but the problem would Not be solved Even on 8th April 2015 there was no activation My Both Sim is not Activated No Network in My prepaid Sim. Again I called up cust care. They have told me that it was disconnected from postpaid and you contact prepaid section. Then I called up prepaid wing and inquired about the status. They clearly told me that, the connection is Activated But Your Validation is Pending But I have no Network in Both Sim Cards So how Can I Done My Validation, so I Go again to you Air Tell Office And your Air tel office staff Ask me We send you case to Air Tel Head office and the problem resolve by Head office And informe you by call on your alternate mobile number But I have no confirmation Call or Email by Air tel head office I Request to you please activate my number ;- [protected] in Prepaid Network my Number is Not Working From 7 Days I got so many Lose in my business deals I request to please Make my Fress Complaint And activate my number Now it is Tuesday. The result is ZERO, No activation, No solution. I have been trying to contact that officer's Regards Varun sharma [protected]@gmail.com Mob : +91-[protected]

Sir, I have recharged my airtel mobile through payairtel.in through canara bank net banking by Rs 175.00 on 08/04/2015. I have received message from canara bank that an amount of INR Rs175.00 is debited from your account on 08/04/2015. But I have not received any confirmation message from airtel about the details of the transaction and my mobile phone is not recharged yet. So I request you to take the necessary action on this matter so that I can get the money.

Respected Sir/Madam, Myself Joginder Kumar and my mobile number is [protected]. My mobile bill generation period is 5th to 4th of every month. In case of my current bill period 5th March 2015 to 4th April 2015, I found that my mobile bill generated 500/- extra due to over access of Internet data by 162 MB. But i received a message from AD-AIRKCI at 1.30 pm of 3rd April 2015 that "You have used approx 492 mb of 540 mb built in mobile internet data on your airtel mobile [protected] till 09.37 hrs, 03-Apr-2015. Post 540 mb charges as per bill plan apply." After that, I received a message from AD-AIRUSE at 11.24 pm of 4th April 2015 that "You have consumed 100% of the internet pack data limit on your airtel number[protected]. Speed may get revised as per your plan. For information of internet pack/smartbytes, visit www.airtel.in" I could not check my current uses of balance and internet data because of your airtel customer care department's fault. And i complained about it a lots of time. I can send theses messages to you. Please reverse my charges. Thanks with regards Joginder Kumar [protected]

Company added unnecessary Internet usage charges in my monthly bill before last date I deactivated Internet plan but company added same charges into my bill. And telling me that you fully used this service and as per our plan we charged you.

I joined in ur airtel postpaid family on 24th march 2015... before this I was useing a prepaid connection o[censored]ur cellular network only... I found a network problem... actualy u cnt say it a network problem its a problem of network fluctuation... coz of tht I had to face so many problems... Thn I thought tht its a problm of sim may be its not working well thn on 2nd april 2015 sim no. Is[protected] to[protected] But problem was still their Thn I visited ur store again on 4th april 2015 in c-scheme, jaipur there I had a word with miss pooja. She heared my problem n sended u a mail my reference no. was 61157251 then again I visited in the same store again on monday 7th april 2015 thn I said miss. Pooja again tht my problem is still their she said tht complained was registered with in a day ur problem will be solved n she told me about the my family plan n I activated tht n added 1+1 no. under my family plan... I was happie after tht visit... One o[censored]r member o[censored]r airtel family called me his no. Is.+91 [protected] he said give me one day I'll solve ur problem... I thought tht nw my problem is solved... But on 8th april 2015 he was supposed to meet me in d morning he called me aprroxx 10:00am n said I'll be reaching there near my offce within 10-15 mins... but i waited for more thn half n hour thn I called him n said i[censored] r buzy thn v can meet at 4:00pm... Thn I called him aprrox on the same time n he said tht m sry sir I was buzy somewhere... n m coming in jst 10-15 mins. Thn again I waited for more than 30 mins like a fool called him so many times during tht setion... N I was in hurry so I talkd him for jst only two mins.. n left tht place because of my office work.. THEN HOW COULD HE SAY THAT THEIR IS A SIM OR HANDSET PROBLEM WHEN HE DID'T CHECKED IT... I jst dont knw other sim is working in my phone even aircel is also working in my phone then why dis airtel network is not working... as see its the best network in india bt I dnt thnk by its results... n tell me tht when my problem will be solved?? Coz of dis my job is in danger... my boss deducts my salary coz my phne is being out off range... n m only person who is earning in my family as m havng my proof also... screenshorts is been attached with it...(with screenshort of my call detail tht how my times I called ur exicutive member)

Respected sir/ ma'am, I want to inform you that I, Mukesh Sakhare, have activated 2g Internet data plan on my Airtel postpaid number [protected] from KUKU MOBILE, AIRTEL GALLERY, Mount road, Sadar, Nagpur. The Airtel gallery persons Mr. Ashish Sharma and Mr. Saurabh Walde told me that it's a 2GB plan for 99 rupees. But the bill came of rupees 8, 400/- in which close to 8, 000/- is for extra data usage. I had used around 1.9GB of Data( still less than 2GB). I talked to the customer care they told me that I started the plan in the middle of the month because of which I will be given only 1.6GB of data and the charges are levied on the extra usage of data from 1.6GB to 1.9GB. My complaint is regarding the miscommunication done by the above mentioned people of Airtel gallery. They didn't tell me that I am going to get just 1.6GB for the first month because the plan started in the middle of the month. I talked to the senior person from the Airtel gallery on phone and told him about this in front of the Airtel gallery people. He accepted that the Airtel gallery persons made mistake by not conveying me properly but was not ready to give me the waiver. I emailed Airtel regarding this, but no help. I talked to the senior person, no help. Now you are the last hope of help. Thanking you in advance.

Sir, I have install a game from earn money talk time app, it has been charging 10 rupees per sms, sir please stop that service, i don't want to play that game, I maid mistake, so please requestIng you to stop that service, from My main account It has been chargIng Sir

I recharged my cell no [protected] with Rs100 this morning and on my mobile I use only what's app for which I have taken a data plan from airtel and other then that I don't have any other applications downloaded and neither I ever used.But today I was stunned to know that I lost all the balance on the no and after calling ur customer care and speaking to a supervisor whose name is mohd younis I was not at all satisfied with the justification he gave because according to him I used net on the no other then what's app but he didn't trust the customers honesty as I kept telling him that I use only one application like always and I never had problems before because there is no other application, browser or any other way to use net.This is fraud and I promise will never use airtel services again and as I am a businessman will advertise airtel to b the no 1 cheater company I came across

I recharged for rupee Rs 505 in 3G but did not got the recharge plan and money from IDBI bank is deducted . I recharged at Ph: [protected] recharge tax ID : 304337 Please recharge the Ph : [protected] with 3G plan of Rss 505 or refund it please to bank account.

Sir / Ma'am I am using airel network since 5 years, my mobile number is [protected]. Unnecessary company blocking my Siam or number frequently, without any fault, I am facing same problem twice in same weak . Please provide me premanent solution this problem. Dr.NitesH Singh Junior resident Doctor, Srinagar Base hospital Uttarakhand

sir this is vishwanath from karnataka bangalore i have serious complaint with your recharge amount which was rs 175 for base pack when I was purchased the dish two years back but now increasing to rs, 195 so that iam getting very angry about your product and decided to port to some other connection so please inform me if provision please dont cheat the trusted customer and dont lose the customer i hope u reply thanks

Sir i received massage from Airtel. I got message like this. Rs49=150MB+Free 350MB 3G data, 14 din ke liye. Rs 99 = 1GB 3G Data, 28 din ke liye. Offer airtel retailer dwara ya call 121314 but i got only 300 MB. I talked to airtel customer care. They told me we do not have idea regard this thing. Please take action against him. They cheated and fraud me. Thanks & Regards Dinesh Chowdhary [protected]