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Airtel Complaints & Reviews

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Updated: Jan 6, 2026
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A
Amit.gupta5556
from Kolkata, West Bengal
Apr 1, 2015
Resolved
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Resolved

Address: New Delhi, Delhi

Dear Mr. Manish, I am completely fed up with the Airtel dishtv connections, I have to complaint every now and then regarding my setup box. Every time I complain I get the box changed and later the same or the other problem arises with the box. I have 2 connections running with the above mentioned customer id, my humble request to you to is that, Is there a permanent peace of mind I may ever have and resolve this problem completely. Every time I get to pay 500rs and the old box is fixed, Airtel as a service provider should ensure my connection is up and running 24*7 as I have opted for annual subscription in advance, I have also paid for extra cable required for the installation. HOWEVER I cannot pay 500rs every 6months if the setup box goes out of order. Request your attention towards this and resolve as soon as possible but permanently, I know that we cannot ensure lifetime working of these things but it should not happen twice or thrice in just one year. Customer ID [protected]
Nov 28, 2017
Complaint marked as Resolved 
Resolved
Airtel customer support has been notified about the posted complaint.
Dear Mr. Gupta,

This is with reference to your post dated 1st April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    P
    pnsrivastava
    from Jaipur, Rajasthan
    Mar 31, 2015
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    Address: Jaipur, Rajasthan

    we are consumer nos.[protected] & [protected] at suryanagar, gopalpura byepass road, Jaipur, Rajasthan.These airtel connections are facing acute connectivity poblem; calls are connected after numerous(atleast 7-8)dialling, call drops abruptly, communication is disrupted by faltering and staggering sounds Redressal of complaint is direly, urgently needed
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Srivastava,

    This is with reference to your post dated 31 March 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at airtel.[protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Dear Mr. Srivastava,

    This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      N
      Nilesh Tomar
      Mar 31, 2015
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      Address: Gautam Buddh Nagar, Uttar Pradesh

      SiR I got an offer today in morning from airtel when i subscribe to that offer i didnot get the benefits as mentioned in message When i called costumer care they said that i m liar i did not have such an offer and also talk in bad manner . I have a photo of that offer . Few month ago i also suffer with same problem. Please help me for that
      +1 photos
      Airtel customer support has been notified about the posted complaint.
      SiR
      I got an offer today in morning from airtel when i subscribe to that offer i didnot get the benefits as mentioned in message
      When i called costumer care they said that i m liar i did not have such an offer and also talk in bad manner . I have a photo of that offer .
      Few month ago i also suffer with same problem.
      Please help me for that

      i did not get benefits of offer sent to me and misbehavior of company employee - Comment #2136103 - Image #0
      Dear Mr. Tomar,

      This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

      Look forward to receiving the required details at airtel.[protected]@airtel.com

      Regards,

      Umesh Arora
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        M
        manjunathbopanna
        from Gurgaon, Haryana
        Mar 31, 2015
        Resolved
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        Resolved

        Address: Kodagu, Karnataka

        Respected sir/madem I manjunath B N bettageri village and post madikeri taluk kodagu karnataka india 571255 I am the permanent resident of this address and with in 25 feet from my house there is a airtel tower but they do not maintain tower properly And the network veries every second even too week and feed of network ever five mints network will drop even the tower frequency is high the local people r facing few desease Thank u. Manjunath
        Aug 9, 2021
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Dear Manjunath,

        This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receiving the required details at airtel.[protected]@airtel.com.

        Regards,

        Umesh Arora
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          M
          Manoj Waikar
          from Sri Ganganagar, Rajasthan
          Mar 31, 2015
          Resolved
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          Resolved

          Address: Jodhpur, Rajasthan

          i recharged my mobile no [protected] online from airtel website on 9 march 2015 with Rs 249 for 3G mobile internet. i received my payment confirmation status on my Email ID but the recharge was not successful. i asked the customer care regarding this matter he ensure me that the payment will be returned in your account after 7 days. but i have not received the payment back to my account yet. i received the following mesaage: airtel.[protected]@in.airtel.com Mar 9 to me Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile [protected]. Transaction ID[protected] Amount (Rs.) - 249.0 Best Regards, Team Airtel Please provide my payment back at the earliest. Thanks & Regards Manoj Waikar [protected] [protected]@gmail.com
          +1 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Waikar,

          This is with reference to your post dated 31st March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com

          Regards

          Umesh Arora
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear Mr. Waikar,

          This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            G
            Geetalis
            from Noida, Uttar Pradesh
            Mar 31, 2015
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            Address: Ghaziabad, Uttar Pradesh

            I went to Airtel office in Aditya Mall, Indirapuram, Ghaziabad to submit an address change request. This was on 22nd March. For ID proof and Address proof, I submitted a self-attested copy of my Aadhar Card. Now Airtel is telling me they did not receive the document. Airtel has lost the paper work. It is very negligent of them to loose such an important document. This can lead to my identity theft. I am worried and not sure what to do next.
            Airtel customer support has been notified about the posted complaint.
            Dear Geetalis,

            This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards,
            Umesh Arora
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              B
              bakya
              from Chennai, Tamil Nadu
              Mar 31, 2015
              Resolved
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              Resolved

              Address: Kanchipuram, Tamil Nadu

              We are working in private concern in the name of bakya prabha at maraimalai nagar, and we have already post paid airtel 3g no: [protected] for last 2year (note till no default payment). One time one call from airtel customer care miss. kavitha phone to me for regarding she said your post paid connection you have already that connection extra amount you have paid a month, such the new offer you want only 850/month, I said ok because already our connection 1150/ month we have paid, so I said ok, she offered and give to new sim airtel 3g no : [protected], , , , but next day it will not activated, immediately I call to miss kavitha that sim not working and activated. She said ok that sim was through it and your existing connection you are used regularly. So I keep in existing sim and that working continuously with out any default payment. But after three month the new no post paid connection payment pending again and again various people phone to me and more disturbed. Please do the needful.
              Aug 9, 2021
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Dear Customer,

              This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com.

              Regards
              Saurav Ahlawat
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                ajitrtawde
                from Nashik, Maharashtra
                Mar 31, 2015
                Resolved
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                Resolved

                Address: Pune, Maharashtra

                COMPLAINT REGISTERED WITH AIR TEL. Complaint number: 61047515 Extremely variable network. High degree of variation. Network goes down to almost ZERO every few minutes while a mobile call is on Repeated reminders have been made to several customer care executives
                Aug 9, 2021
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Dear Ajit,

                This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com.

                Regards
                Saurav Ahlawat
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Customer,

                This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Sampathkumar Dhandapani
                  from Mumbai, Maharashtra
                  Mar 31, 2015
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                  Address: Chennai, Tamil Nadu

                  Airtel Team,

                  I have been using AIRTEL for more than 12 years and in the recent times I have experienced the commitment level is very low, rather I would say POOR. None of the call center members are taking any responsibility / they don't understand the suffering what the customer is undergoing. Further, the escalation persons are really dump and they are not simply fit enough the handle the customer in proper fashion.

                  I have facing certain issues and I have addressed to your team, but no specific attention was paid. Very pathetic, this attitude shows AIRTEL is over grown. You may be making profits & increasing your customer base, but really customer service is very Poor.

                  As a customer (individual) having 4 connections ( 3 Postpaid & 1 Prepaid) for my family members. If you people have service heart in your business plan, please call me @ [protected].
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                    UMA SHANKAR MEENA
                    from kolkata, West Bengal
                    Mar 31, 2015
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                    Address: Kolkata, West Bengal

                    Dear sir, Call has arrived on my cell m.enterprises, kolkata-92 number 98316098 to talk me . & tell me purchase airte post paid sim. To fir m document & 300 rupe unke candidate ko by hand de Diya . but After15 days not start my sim .no call, no sms. & not atend my call.
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
                    Dear Mr. Meena,

                    This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com.

                    Regards
                    Saurav Ahlawat
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      Ravikumar Kakani
                      from Palghat, Kerala
                      Mar 31, 2015
                      Resolved
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                      Resolved

                      Airtel number is showing invalid.

                      Address: Chennai, Tamil Nadu

                      My airtel Prepaid connection number is [protected]. When I go for recharge, it is showing that my number is invalid. When I complained on 198 on 16th, 21st and 26th of March 2015, they informed me that there is technical issue and it will be resolved within 72 hours. But till date the problem is same. Please help me in this regard. If it is not resolved, I have no other option but to port to other provider. It is painful for me to port to...
                      Helpful
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                      L
                      Luc Pavot
                      from Attingal, Kerala
                      Mar 31, 2015
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                      Address: Chennai, Tamil Nadu

                      Hi, After 2 different requests you didn't accept to cancel the mobile line. Please consider this as my authorization to cancel my connection and PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD. The mobile line number is: [protected]. Regards.
                      Airtel customer support has been notified about the posted complaint.
                      Dear Customer,

                      This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com.

                      Regards
                      Saurav Ahlawat
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear Customer,

                      This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        Avinashpatil77
                        from Delhi, Delhi
                        Mar 31, 2015
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                        Address: Dhule, Maharashtra

                        I have been using airtel post paid connection till dec 2015 but curruntly not use this airlel SIM Card.I kindly request you to cancel my airtel postpaid connection immediately. My post paid connection number is: [protected]. Consider this as my authorization to cancel my connection and PLEASE CANCEL MY CONNECTION IMMEDIATELY AND DEACTIVATE MY SIM CARD. Thanking you Avinash Patil
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Patil,

                        This is with reference to your post dated 31 March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                        Regards,
                        Saurav Ahlawat
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          K
                          K Venkata Nageswara Sarma
                          from Chilakalurupet, Andhra Pradesh
                          Mar 31, 2015
                          Resolved
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                          Resolved

                          Address: Guntur, Andhra Pradesh

                          Dear sir, I have applied for Mobile portability from BSNL network to Airtel network on 23rd March 2015.and the service request no is[protected] is generated on 25th march 2015. At the time of documents collection the executive told that in 4 working days your mobile will be activated, But till today it will not happen . So i request to your kind authority to stop the process and instruct the team that don"t give false commitments . I will highly appreciated in the services regard the complaint. Thanking you sir,
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Sarma,

                          This is with reference to your post dated 31 March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                          Look forward to receiving the required details at airtel.[protected]@airtel.com

                          Regards,
                          Saurav Ahlawat
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            P
                            pv007
                            from Kolkata, West Bengal
                            Mar 31, 2015
                            Resolved
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                            Resolved

                            Address: Gumati, Tripura

                            Sir, I have recharged my mob no. [protected] with 2G data pack of Rs 125 on which offer was given as airtel Rs 125 spl recharge 525 mb 2G internet post 525 mbmb or pack expiry brows charges 10 paisa per 10 kb. But only i recieved 525 mb data. Thankyou.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Customer,

                            This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com.

                            Regards
                            Saurav Ahlawat
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Dear Customer,

                            This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              B
                              bharatd03
                              Mar 31, 2015
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              Hello, My name is Bharat, mobile no [protected]. I have made online recharge for Airtel mobile service. On 26th March I have made a transaction of 249 Indian rupees, I have received a transaction ID and confirmation of payment in an EMail. When I have contacted the customer service guys they have made me wait for 10 minutes. I have to pay for the call but they haven't provided me any information. I would request you to registry a complain and do the needful. Regards, Bharat
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Bharat,

                              This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com.

                              Regards
                              Saurav Ahlawat
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Bharat,

                              This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

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                                H
                                harvinder bhamara
                                from Jammu, Jammu and Kashmir
                                Mar 31, 2015
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh

                                I wanted to filed a complained that Mr anuj of your company employ give waive of RS 695 on the bill of 3395 money pay by me is RS 2700 book no. 045 and payment receipt 1911367 and they again send the bill included with waiver RS of 695 and now our this month and previous month bill become 2265 included with RS 695 unless u will not solve our problem will not pay Your bill and I will not pay any other charge like late fee this will be pay by MR Anuj or by the company i[censored] will I solved my problem then will pay the bill
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Bhamara,

                                This is with reference to your post dated 31 March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com

                                Regards,
                                Saurav Ahlawat
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  J
                                  jeba1189
                                  from Ambur, Tamil Nadu
                                  Mar 31, 2015
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                                  Address: Chennai, Tamil Nadu

                                  India's greatest cheater airtel telecommunication nowadays cheating there long term and privilege customers. They providing all the worthy and cost benificiary offers to the subscribers who are all joint recently and rarely using customers offers like : 1. A2A 10p 1month for 4rs 2. 1GB data at 131rs 3. 2GB data at 197rs we are spending more money to utilise the same plan . In what ways we the regular usage customers are become least considerable members. I personally called to customer care several times and ask for this offers and why this of diversities are rolled out now a days, but they didn't respond properly. Dear airtel users who are all using this service provider for long term kindly raise your voice against the company and we all are get the same discounted offers everybody without any diversity
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                                    P
                                    pramod kr sahu
                                    from Delhi, Delhi
                                    Mar 30, 2015
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Sir, As on 30/03/15, 11:11AM my prepaid mobile ([protected])balance was about Rs- 220 /- & 203 MB data left over. At 1200 Hr I fpund that my balance & data were finished then I contacted to customer care, he told me that your data pack was finished at 11:11 Hr. So your whole balance was deducted between 11:11hr to 11:43 hr due to usage of internet by you. Sir, once I was not surfing or downloading anything even auto updation was also switched off then how my whole balance was deducted within 32 minutes and in between no notification given by service provider. I am very shocked by this as my whole family is using Airtel service. Sir please do needful in favour of me.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Sir,
                                    As on 30/03/15, 11:11AM my prepaid mobile ([protected])balance was about Rs- 220 /- & 203 MB data left over. At 1200 Hr I fpund that my balance & data were finished then I contacted to customer care, he told me that your data pack was finished at 11:11 Hr. So your whole balance was deducted between 11:11hr to 11:43 hr due to usage of internet by you.
                                    Sir, once I was not surfing or downloading anything even auto updation was also switched off then how my whole balance was deducted within 32 minutes and in between no notification given by service provider.
                                    I am very shocked by this as my whole family is using Airtel service.
                                    Sir please do needful in favour of me.
                                    Dear Mr. Sahu,

                                    This is with reference to your post dated 30 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com.

                                    Regards
                                    Saurav Ahlawat
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Dear Mr. Sahu,

                                    This is with reference to your post dated 30 March 2015. We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      J
                                      JITU35
                                      from Mumbai, Maharashtra
                                      Mar 30, 2015
                                      Resolved
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                                      Resolved

                                      Address: Surat, Gujarat

                                      As I want to port out, as per customer care I have already applied for CUG plan stop of Mobil no.[protected] on 27/03/2015 and they sms me that it will stop on 29/03/2015 but till date not stopped by them, for that I have talked to customer care two times(first on 29/03/2015 and 2nd time 31/03/2015) but they said you have to wait as your complaint is in process how many days I have to wait ?
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      This is with reference to your post dated 30 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com.

                                      Regards
                                      Saurav Ahlawat
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Dear Customer,

                                      This is with reference to your post dated 30 March 2015. We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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