Airtel — unable to receive or send message from airtel prepaid number

Dear sir,

I am unable to send or receive messages from my airtel number.
I have been facing the issue from the day the number was purchased. I tried to update to sms service center number. Still couldn't get any help.

As i am living in abroad, i am unable to contact the customer care center.
Please provide a solution, on how to get my sim working.

Regards,
Rajeshwari
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Airtel customer support has been notified about the posted complaint.
Oct 17, 2017
Updated by Rajeshwari Shankar
Dear Sir,

My Airtle sim got deactivated couple of weeks as there were no transactions been made for a prolonged period. In order to reactivate the sim, we reached the nearest airtel customer care, but they refused to help and only suggested to file a complaint online.

Regards,
Rajeshwari
Oct 17, 2017
Updated by Rajeshwari Shankar
I have been using this number for past 5 years and it is also linked to all my internet banking transactions and it will be impossible to do the transactions without the number. Hence, I am desperately in need of this number.
 
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