Airtel — unable to receive porting code

Address:411036

I am using Airtel number [protected] in Pune Maharashtra.
I am facing issue while receiving the OTP. I have tried with various way, I have change devices also change Sim card but not able to receive any OPT.

I have tried to POST-- PRE but OPT is not received.
PORTING message is sent more than 15 time from May 1 from a different location.

I have raised SR[protected] on May 15. But there is no proper response from AIRTEL.

they have raised the only SR and make in the property.
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I have this Sim for past long time and now I am facing the network issue regarding my 4 g networks . The data is not used because the speed provided by the network is so less that even my what's app account has to halt. Please be concerned .
Respected sir,
i want to know the connection holder details of airtel's prepaid cell no. [protected]

Please help me out.
My Email: [protected]@gmail.com

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