[Resolved]  Airtel — unable to recharge my airtel prepaid number from last month

Address:Ludhiana, Punjab, 141001

I am facing issue my Mobile Number [protected] (Punjab Circle). I have started facing this issue since a month now. Earlier I was able to recharge my number normally but from last month i am getting recharge failed.
Incoming and outgoing of the number is barred now.

1. Unable to recharge from Airtel Wallet. Message that I get is ‘Invalid mobile number, please enter valid mobile number’. It is working fine with other airtel number.

2. Unable to recharge for Internet, PAYTM and other modes. It give message unsuccessful transaction. This is happening only with my mobile Number ([protected]), It is working fine with other airtel number.

3.I tried with dealer to recharge but again failed.

CUSTOMER CARE service is ### and for employees its just a joke. they are not caring for customers. They ask you to put on line and after a 20 mins hold, they will disconnect your call.

Finally I unable to recharge my mobile number [protected]

I have contacted CUSTOMER CARE, branch and even emailed but still my problem is not resolved. Kindly resolve at the earliest.

alternate contact-[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2018
Complaint marked as Resolved 
Resolved by Airtel Customer Care after a long followup with these customer care guys.
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54504
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information