[Resolved] Airtel — Unjust charging.

mayashankar

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110075

I applied for portability of my MTNL Dolphin mobile to Airtel and I paid Rs. 250 as A/C Payee Cheque in favour of Bharti Airtel with a promise that it will be adjusted in first bill. The fist bill has come but the amount has not been adjusted. As per GOI orders this service did not require payment of Rs. 250. Thus the demand to pay was unjust and against the orders. The cheque was debited from my account on 15.12.2016. I produced adequate evidence of this payment to the local office of the Airtel at sector-4, Dwarka, New Delhi. No action taken till date.

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Feb 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 3 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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