[Resolved]  Airtel — Unlimited call plan

I am regular customer of airtel since very long years.2 days before only i recharged with 349 rs unlimited calls plan for the number [protected] but today call has been terminated by giving reason that the balance is low to make an out going calls. This has been constant headache for me since 3 months, at least inform me what are all the terms and conditions for the plan so that i would happily swich to ther networks. One more important thing airtel claims big, fastest network but in city like bengaluru only i try very hard to find signal in uas, gkvk campus.
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Net is very slow it is not able to send the whatsapp message.
My Airtel digital new connection
User id - [protected]
[protected] change this number for [protected]
Airtel Customer Care's response, Jun 20, 2017
Verified Support
Dear Customer,

This is with reference to your post, dated 19 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jul 25, 2017
Verified Support
Dear Gajanan,

This is with reference to your post dated 19 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Please go for port out at 1900. Airtel will never solve your query They are here to cheat and fraud every customers.Please make a group as a public domain and connect to each and dissatisfied customers.Please mail me regarding customers dissatisfaction group and we can take claims forward. They are recent fined by TRAI and they will steal money from us only.Each and every information they provide is fake..In reality they dont know how to value customers money
mail id:[protected]@gmail.com
phone:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information