[Resolved]  Airtel — unnecessarily recharged my account again when I have validity

Address:	600116
Website:	airtel.in

I ported my mobile number from jio to airtel because of poor network connectivity on jio. When i applied for porting, they charged me 229rs. For recharge. My number was ported and i replaced my jio sim with airtel sim saying no balance and i am unable to make calls. I am supposed to make important calls, so recharged my connection for 449rs to make calls at 8am. Customer care knows that i have validity for 449rs. By knowing it, they recharged my account unnecessarily with 229rs at 10:41am which is of no use. Why do they recharge my account when it has validity and a recharge was done on the same day 2 hours before. When i asked the customer care, he responds simply saying since you paid 229rs money for recharge. Why do you waste public money for no reason? Customer care guy horribly argues with me that he did right and i recharged it unnecessarily. I need to make a important call, i have to recharge to make calls. I cant wait till 10:41am to make calls. Worst behavior.