Airtel — Unnecessary deduction of balance from my airtel sim of mobile no - [protected]

Address:	500017
Website:	airtel.com

Hello sir/madam, { Sub;- unnecassary deduction of balance from my newly purchased airtel sim of conatact no-[protected] } I MOHAMMED WAZEERUDDIN resident of Hyderabad, Telangana recently purchased a new airtel sim of Mobile No [protected] on[protected] in the evening and I was waiting for the activation of the sim and the next day I activated my sim in the evening time all he needed procedure of activation was done from my side and the sim got activated in 15 mintes. Untill here everything was good, but the problem started after activation process. I bought the sim for 60 rupees and talktime i got was 52 rupees and suddenly the deduction of balance was started . It was showing that sms costs 5 rupees, but i didnt texted any one .For every 5 to 10 minutes the amount of 5 rupees was deducted and the same way the deduction continued and stopped at 27 rupees. so totall 25 rupees was deducted from my account I was worried and called to airtels customer care service and told about balance deduction . I was shocked by what he told to me . He told to me that I have sent 2 International sms so the balance was deducted, But i never messaged any one .as soon as the activation process was done the amount started to deduct so how can i text to some one i asked him . he was like i dont know data here is showing etc etc... His answers were irrelavent and that didnt helped me I would request you to please look into this matter seriously so that my problem would get resolved as this is a serious issue, Its not the matter of money, but the way he proved me that lying was really harsh and hurted my feelings & how can i text to some international number, i dint texted i was explaining to him but he was not listening to me and saying that data here is showing that you texted me to some international number and all, But the fact was was i didnt even touched my phone for half and hour as during the activation activation process they told me that i might take 45 mintues to get my sim activated Iam strongly againt the way the airtel company is trying to cheat the innocent people and earn money, I request you to look in and do the need and get back my deducted money. Airtel number from which balance was deducted is - [protected] Hope for a quick and positive reply from your side, Thanking you, MOHAMMED WAZEERUDDIN Contact No :- [protected] Mail Id :- [protected]@gmail.com