[Resolved] Airtel — Unnecessary deductions from account :imf charging & dbr adjustment

russ1234

from Allahabad, Uttar Pradesh

Address:	175121
Website:	[email protected]@in.airtel.com

This is to inform you that, many times I have been charged IMF charging on my airtel digital dish tv.
Why it is being done.
wihotu any intimation you apply charges & deduct from our main account.
also many time you deduct amount on the name of DBR adjustment.

Why so many deductions.

When our pack gets expires, tv is switched off and we can not access tv, so no reason to deduct nay charges.

Its basically befooling customers,

highly disappointed with airtel.

I have been charged 4 times fro IMF charging & three times fro DBR adjustment.

kindly refund all the amount.

my id is [protected]-001

+1 photos

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May 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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