[Resolved]  Airtel — unnecessary harassment by airtel employees

Address:

New Delhi, Delhi

respected sir, I have been offered one post paid connection one airtel employee and my no was [protected]. I have purchased this number exclusively for my wife as i am using prepaid No of airtel company [protected]. I am serving at Army Hospital (R&R) Delhi Cantt and residing at Sanjay Vihar. Though Airtel network is available at office ie at Army Hospital (R&R) But there is no network at Sanjay Vihar. I have brought this to the notice No of times to customer care executive they just keep telling that your problem will be resolved as early as possible. When i dont get any response I will stopped using my airtel No [protected] and when asked by airtel employee i told him that your connectivity is not available at Sanjay Vihar I will unable to pay your monthly rentle hence I requested them on phone No of times to wave of my unnecessary bill amount and forward bill of actual amount that i will pay it and and when I will get that amended bill at my billing address and stopped my connection immediately as i am not using this number ie [protected]. since last one week one employee miss nazia keep calling me from phone no [protected] and asked to pay all the dues without further delay or say get ready for legal complications. Being a soldier it is very difficult to get me few days leave to visit my home town. as the company is unable to provide me their bill it is their responsibility to provide hard copy of bill as have not been opted for soft copy bill. Being a soldier of Indian it was never my intention to keep anyones due outstanding. But I am unable to pay unnecessary amount demanded by airtel without any valid reason. You can get it verified from them as during my billing time there is no connectivity available at Sanjay Vihar. Even as on today it is quite difficult to get connect with airtel at Sanjay Vihar. In view of the above it is my humble request ask airtel company to provide better connectivity and stop making fool to soldiers with their posted plans.