[Resolved]  Airtel — Update of latest address

Address: 110003

I had prepaid registered airtel mobile number with official address id initially in delhi, later on i was told to migrate the prepaid to postpaid corporate plan by our officer and subsequently it is registered accordingly with official id and but bill address on the residential address with out residential id. Hence i had e-mailed airtel to update my address according to my proof of id and address. But it is delaying and denying by airtel authority although i had been submitted the relevant copy of documents with self attestation for proof of change of address as desired by them. Airtel customer assistance assured me that the change o[censored]pdated address will be approved with in 24 to 48 hours. Now they are changing their verses that it will be approved by higher authorities and take 17 days to update the changes. Confirm the reasons behind the delay.
This is for your information and kind necessary action please.