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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1571

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S
Srikant Bureddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue facing for family data share plan for prepaid

Address:560079
Website:airtel.com

Hi team,

I have activated family data share plan on my airtel prepaid number [protected] on 14th apr 2016 by following below procedure.
Step -1) sending message “share” to 121
Step -2) sending message “add [protected]” to 121

After that family data plan activated and the other person able to use my internet, however i am started facing issue by using internet on my mobile. When i use internet...
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Santosh Thukrul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal of advance payment refund (non installation of 4g connection 9987926875)

Address:Mumbai City, Maharashtra, 400052
Website:airtel.in

I am a senior citizen, living in Khar alone and had applied for a Home Wifi connection as my daughter was planning to come and stay with me and work on the internet from my home. I had applied for a Home Wi-Fi connection on 12th February 2016 and the payment against the installation of Rs. 3990 was collected by a service executive Mr. Abhay Dubey on the same day after conducting a network availability check at the premises with assurance...
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K
Kondvilkarsagar
from Mumbai, Maharashtra
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Due to Bill payment

Address:Mumbai City, Maharashtra

Mene mera airtel bill 11th April ko pay kiya hoon axis card through bt aap ke software me update nahi hua hai...
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Anitha naidu jupalli
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broad band related increased bill amount

Address:600032
Website:www.airtel.in

I have initially started the broad band connection with 1099/- pack under the user id:[protected] and telephone no: [protected] and the package is changed after a month with the phone call of your concerned authorities that the GB will be extended from 20 to 60 for 1199/- pack. And i agreed for the same. But I have been getting bill for an amount of Rs/ 1316/- and 1376/- and for the march month I got a bill amount 1476/-. Why my bill amount...
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sanksound
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Reactivation of deactivated sim

Address:626001
Website:www.airtel.in/forme/home/needhelp

I am currently residing in abroad. My SIM card has been deactivated ([protected]). This sim belongs to Tamil nadu and SIM does not connect to mobile network. I have swapped the mobiles and tried to connect to the network but no luck. I want to reactivate the SIM. I have been using this number for many years. Please help me to reactivate the SIM....
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jeetsin18
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating case - provided 1.5mbps internet wifi speed against the committed speed of 20mbps

Address:560097
Website:Airtel wifi Service Provider-Vidyaranyapura Bangalore-560097

Vidyaranpura airtel wifi service providers are cheaters and shameless people
I took airtel 4g hotspot wifi connection ([protected] hotspot no.) in june 2015 and the airtel representative (Manjunath) assured me that the speed in my area is 15 -18 mbps. I got that speed for 10 days and after that the speed dropped to 1-1.5 mbps . I registered a compliant for this in july’15 & airtel manager sudarshini told me that they have to install...
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praveenshetgm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst signal

Address:Bangalore, Karnataka, 560068

I have been a airtel user for past 10 years... And the network is getting weaker day by day and now when you guys promote your useless 4g saying that it reaches up-to himalayas i feel like disconnecting this connection and swap to other service provider. If i'm sitting at my work place... The signal is literally like poop. Fix it if you value your customers.

And stop showing this crappy advertisements about 4g when in...
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J
jandhyala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscribed for airtel 4g, but being provided 2g

Address:560010

I have been using the Airtel 4G connection since the past 8 months, regularly paying the bills.

I have raised a complaint with Airtel on 2nd April, 2016 that the 4G speed which used to be around >20MB suddenly dropped to <1MB.

Even the engineering from Airtel visited my room from where I access the net checked and found that the speed is less than <1MB on my Airtel supplied hotspot instrument as well...
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R
Ritwik Namtirtha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Digital set top box

Address:New Delhi, Delhi, 110075

Mr. Salim from airtel digital had a discussion on my new airtel dth connection, he told us that you will be get 2 months subscription free with new connection with mega pack, which usually include all the major packs including hd channels as well. The day the installed the connection i just took confirmation from customer care of same company they tole us the pack has assign to me that is economy and for 1 months. When i just trying to reach...
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D
dcu64
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undue deduction of balance and blocking of my services even after validity

Address:250001
Website:airtel.in

Dear sir, airtel company is cheating it's customers by one thing or other.
I recharged my account (Mobile no. [protected])for rs 70/- 20/03/2016 and again again for rs 128/- for 50 hrs of 2 g internet on 50 hrs. On 24/03/2016.

Whenever i used internet the company is deducting the money from my call balance. On complaining the executives talk very rudely and put the call on hold for 15-20 minutes and deduct undue money....
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B
benly
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet leased line 4mbps : link down from 12 april 2016

Address:600018

We are using airtel internet lease line. Circuit id no : 1533291 - ac number 70363159.

Since past one week we don't have internet connectivity. We pay every month in advance as per the invoices received.

The last proper invoice we have received from airtel was dated 15th february 2016. Which is already cleared.

After that we have received the below two invoices from airtel;

...
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K
karthikeyanalc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Isd call wrong deduction - technical glitch "call duration started same time when i heard the ringing voice,"

Address:Bangalore, Karnataka, 560029
Website:www.airtel.in

Hi,

Reference number: cbdvc[protected]

Today apr 21st 2016, at 9:24 am, i gave missed call to my friend in us.

I clearly started hearing ringing sound, same time call duration started. Immediately i disconnected the call. Call duration was 4 seconds and i was charged 8 rupees.

I know if the recipient attends the call, and if i disconnect the call in 1 sec also i will charged (I...
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Nana Mahadik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over charged after put request of porting out from airtel

Address:411038
Website:www.airtel.in

I have port my airtel number to idea and i have paid the bill 300 rs at the time of porting but then again it was showing the 272 rs pending from myside.I have called your customer care for itemized bill but no response and i have not received the last bill on my email also.Now my service stopped by idea.
Still i have paid the 273 rs on 19 apr 2016 the transaction id is 228010.

Please note that the bill is for only 10...
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swati.n.landge
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer wrong recharge

Address:411048
Website:www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number

Hello,
Due to mistake I had done a wrong recharge of of Rs.205/- for STD instead of selecting Rs.204/- Recharge for Local Calls . I know reverting the charges might not be possible. So I would request you to to transfer the charges to another mobile & do the
Recharges of Rs.204/- for local call only at the earliest. We have already raised a request with airtel. Request nos : PR[protected]

Transaction Id.- 325092br...
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Aruneet
from Nakur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor network, internet, speed, voice not clear lagging voice.

Address:799002
Website:www.airtel.in

Respected sir/madam,
I am writing to you in order to tell about the problem faced by the airtel users in ramnagar road no 3, agartala, tripura.

Here, airtel is providing very poor and weak service.The results of the poor services are: very bad internet speed(In 3g we are getting about 100kbps, and 2g it is only connecting no speed is there at all.It takes about 2 minutes to connect to data services in 2g), signal is...
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Rashmiranjan Panda
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No outgoing and incoming

Address:754112

Sir with due respect and humbule submission that i have lose my sim with a accident two month ago thn i buy a new sim in service care.sven dayes running the sim thn stop working. and said complain to costomercare.thn i complain but do not any action.my sim do not working outgoing or incomming.sir plz correct my sim working.My phone number [protected]....
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Yugandhar Marlapati
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost phone with sim card

Address:500011

I yugandhar m lost my micromax cdma phone with sim bearing no.[protected] in secunderabad few days back..and when i approached airtel shop at bapuji nagar they checked and said it is on my name..and i am using this sim card for last 5 to 6 yrs..may be got from kukatpally area that time through submitting my docs...initially it is coming switchedoff..now a days we are receiving msg saying that above mentioned number is ready to receive calls..we...
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J
JimJam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess mobile bill for post connection

Address:Hyderabad, Andhra Pradesh

I have a postpaid airtel mobile connection no [protected] having relationship no [protected] which i am using since last 4 years. I have ported this number from bangalore to hyderabad in feb 2016. I was in ethiopia since oct 2014 and the phone was on international roaming. My bill used to be rs 600-800 per month. After porting the number while in india i started to ethiopia on 19 feb 2016. On 20 feb i received an sms from airtel stating that...
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Address:600059
Website:airtel.in

I have converted my post paid mobile number ([protected] ) to prepaid. Before closing my connection, i called the airtel customer care, they informed me "not to pay a penny".

But when i reached airtel shop, i was asked to pay 275+20, when said. The customer care informed me not to pay anything, but they said " we dont bother about customer care, you have to pay to close connection". When i paid the amount. "i asked them should...
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Girijesh Dev Yadav
from Kaptanganj, Uttar Pradesh
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For lock sim

Address:2241

I lost my airtel sim card that No. [protected] and got no help from your customer care to block it.I request you to kindly block the sim immediately.Kindly let me know about your action on my email id [protected]@gmail.com...
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