Airtel — upi transaction failed but amount is debited and not reversal

Address:Patna, Bihar, 800026

(13/01/2018) I have to transfer 500 money to another SBI account So, I was Using BHIM UPI method to the transaction (He has "BHIM SBI Pay" App) the transaction of 500 rs for ********@sbi(his UPI address) from My Aitel BHIM UPI, 1st time Transaction failed and reversal my amount But after 3 minutes 2nd time Transaction is also Failed But Amount is debited from my saving A/C and not Reversal .

I complain to customer care but not solved still(16/01/2018).

So, Return that amount
My BHIM UPI Transaction ID[protected]Jan-2018 09:01 AM)
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Airtel customer support has been notified about the posted complaint.
Jan 16, 2018
Updated by Pprashantkr
Here 1st-time Reversal but the 2nd time, not Reversal,
therefore I have to sent 500 rs to friend account.So, I use the Simple method "Send Money" to Transfer 500 rs to My Friend Airtel Account.

Complaint comments 

Comments

Amount got debited from my bank account but recharge not done and transaction is failed with no refund.please help.

Amount debited but recharge isnt active yet

Amount debited but not refund yet why?

Recharge transaction was failed but my money was debited in my account

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