[Resolved] Airtel — Voice breaking and range issue | |||
Hi, Me and my husband have been using airtel for last 7-8 years now (Numbers [protected] and [protected]) but have been facing voice breaking (Robotic voice) issue and range problem for the last one month. Due to this major issue we are not able to contact anyone promptly or receive any calls properly. I myself have change the sim card four this in a single week and my hubby to did change his card was those were old chips of around 7 years but even with new chips we are facing the same issues. We both tried changing handsets with other people and the problem persists with the sims only. So finally clear that no issues with handset as both have different handsets (Honor 4x and coolpad note 3). Our address is as follows: sr no 33/4, behind bharati vidyapeeth, nr shani-maruti mandir, opp swami sadan soc, ambegaon bk, pune - 46. Also all work related calls are missed and having major problems with this.In case the problem persists for a week or more now, we would really be looking to change the service provider. Have totally lost the patience now : ( Was this information helpful? | |||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 17, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 16 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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