[Resolved]  Airtel — volte not working instead resolving my issue misguiding

Address:

Amritsar, Punjab, 143001

Sir my mob. No. [protected] I was a prepaid customer and on 6th sep 2018 I shifted to postpaid plan. Before 6th sep, my VOLTE services were working on my phone perfectly fine in my Galaxy note 9 SM-N960F and now I have lodged complaints for more than 5-6 times but they are ignoring my complaint only tells it has been activated already or component is not activated call 198

AND NOW 198 ARE SAYING PHONE IS INCOMPATIBLE FOR VOLTE ... HOW IS THIS POSSIBLE? world's best smartphone samsung galaxy note 9