Airtel — Want my advance payment return

Address:	Wakad, Pune, Maharashtra
Website:	airtel.com

Dear Sir/Madam,

I am writing to file a complaint regarding my Airtel Wifi connection. On March 9th, I made an advance payment of Rs. 2829 for the service. However, since March 10th, the connection has not been working properly, causing a lot of inconveniences.

I raised a complaint with Airtel on March 10th and have been calling them regularly for resolution. Despite numerous calls, the issue has not been resolved yet. This has caused me a lot of frustration and inconvenience, as I rely heavily on the internet for work and personal use.

As a loyal customer of Airtel, I am deeply disappointed by the poor service that I have received. I request you to please provide me with a refund of the advance payment made for the service and discontinue my airtel wifi connection.

I would appreciate your prompt attention to this matter and look forward to hearing from you soon.
Following are details of wifi
xstream fiber [protected] ([protected]_dsl)

also, I have attached call logs and transaction details of the advance payment

Thank you.

Sincerely,