Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
YogendraMaurya
from Mumbai, Maharashtra
Nov 19, 2013
Resolved
Report
Copy
Resolved

Negative balance and bad customer service

Address: Mumbai City, Maharashtra

* Low bandwidth speed I am just getting a bandwidth speed of 512 kbps, instead my plan is of 2 mbps. My monthly limit is 25 GB but even after this is the start of next month/billing cycle and still my speed is 512 kbps. * My account balance in negative. I was having a balance of some Rs -159.44 then when i tried recharging Rs. 1000 it gave me error "Recharge amount should be less than 500". After that i tried recharging with...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
M
mukeshjai
Oct 25, 2013
Resolved
Report
Copy
Resolved

Number Locker Recharge

Address: New Delhi, Delhi

Hi, I want to do number Locker recharge foer my prepaid SIM, as i am traveling outside of Delhi. Please advise how can i do number locker recharge for 1 year (Rs 600) as per your website: http://www.airtel.in/wps/wcm/connect/forme/whats-new/locker The issue is when click the link on above page for "get number locker now" i get redirected to a prepaid top up page. there is no option for number locker recharge, which used to...
Helpful
38 other people found this review helpful
38 found this helpful
Write a comment
Report
Copy
N
nayeem7822
from Ahmedabad, Gujarat
Sep 25, 2013
Resolved
Report
Copy
Resolved

airtel 3g data

dear sir i am usin airtel m-[protected] and i got an sms on 24/09/13 at 09:32 am

smsfrom center-AX-650003

3 experience offer! Get 1GB +1GB extra 3G data with recharge of Rs255 on your airtel mobile. Valid for 30days.Rechage NOW.

after i conform from airtel helpline they told me i[censored] got sms then u can get the benifit of 2GB 3G internet in 255 then i recharge offer but i not got the benifit of 2GB...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
debz
from Gurgaon, Haryana
Sep 6, 2013
Resolved
Report
Copy
Resolved

fake call scam

Address: New Delhi, Delhi

got a miss call from +92 this morning at 8 am and as i was asleep i dint even bothered to see the number and called it back...the other person picked up the call and started with NAMASKAR and so on...immediately after 10 or 15 seconds i disconnected the call n now i am worried about any scam.....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
aajiithkumar
from Mumbai, Maharashtra
Sep 4, 2013
Resolved
Report
Copy
Resolved

Poor customer service

Guys..I WAS CHEATED BY AIRTEL SHOW ROOM AT CAMP ROAD,NEAR SELAIYUR, CHENNAI. I am wondering Airtel shop at camproad near Selaiyur, East Tambaram is their direct shop..or thirdparty. They charge a lot for a sim around 120 rupees. For mobile portability they charge 125 rupees and for micro sim they are charging 125 rupees. However, in Velachery Airtel showroom they said its only 10 rupees for Mobile portability. I was totally disappointed...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
vijayeendra
from Bengaluru, Karnataka
Aug 11, 2013
Resolved
Report
Copy
Resolved

AIRTEL POSTPAID CORPORATE MOBILE CONNECTION – SIM ACTIVATION ENDLESS WAIT

Address: Karnataka

I had purchased a mobile connection # [protected] from Airtel outlet in Vijayanagar, Bangalore on 1st August 2013 by providing all the documents. I was told the address verification would happen next day & SIM would be activated by 5th. However when no one came to verify the address, I contacted the outlet on 6th Aug & I was told that address verification had failed & someone from verification team had called my mobile & that...
Helpful
Found this helpful?
59 Comments
Report
Copy
T
tooriya.bhavna
Aug 6, 2013
Resolved
Report
Copy
Resolved

Connection not working and billing dispute

Address: Delhi

Ref to my last complaint dated 24th July regarding : Contact no.[protected]., A/c no. [protected].
Airtel still unable to resolve my queries and share the solution:
Queries :
1) Connection was not working for 35+ days + now disconnected from last 2-3weeks due to billing discrepancies.
2) What are the next steps, solutions and when and how are you intending to activate our connection.
3) Billing disputes...
Helpful
Found this helpful?
3 Comments
Report
Copy
M
MilindMB
from Pune, Maharashtra
Jul 30, 2013
Resolved
Report
Copy
Resolved

Why Airtel DTH wants set top box returned?

Address: 20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Kolhapur, Maharashtra
Website: airtel.in

We were using Airtel DTH since many days and stopped using it for some reason. Since then, we have received many calls from some number in Mumbai requesting to recharge. Until now, it is fine as every company can make some steps to enhance their sales. But, today morning we received a call from Mumbai landline and they informed us that, we will send our person and take back the set top box.

Cheat! Cheat! Cheat!

What...
Helpful
21 other people found this review helpful
21 found this helpful
17 Comments
Report
Copy
L
lam ibrahim
from Chennai, Tamil Nadu
Jul 22, 2013
Resolved
Report
Copy
Resolved

PREMIUM CALL CHARGES FOR UAN 1860 serial

Address: Chennai, Tamil Nadu

I gave the below complaint to AIRTEL . You can find the initial reply. They gave time and not responded till that time. Again I sent a mail for that they replied TRAI ordered them to charge more for UAN 1860 series. I searched TRAI website for such order. I could not find any tariff for UAN in TRAI website from JUNE 1st 2013. Could you please tell me how get redressal for my grievance

[protected]Original Message[protected]br...
Helpful
1 other people found this review helpful
1 found this helpful
8 Comments
Report
Copy
S
shruti4488
from Chennai, Tamil Nadu
Jul 10, 2013
Resolved
Report
Copy
Resolved

Disconnection of Postpaid Mobile Number

Address: New Delhi, Delhi

I had applied for the disconnection of my mobile number at the nearest air service center on 2nd July, 2013. I had completed all the required procedures as told by the executive on the same day. She told me that my outstanding bill is 433 Rs, and i will have to pay it before disconnection, I paid the bill. I have its proof. After that i got a confirmation call during which i came to know that i will have to pay 1591 Rs. as last bill. I don't...
Helpful
1 other people found this review helpful
1 found this helpful
31 Comments
Report
Copy
Address: South Delhi, Delhi

Dear Sir/Madam

I have Airtel Post paid Mobile Connection, My No. is [protected].
I paid its all bills in time, from Last year , I observed that I am getting
exponential High bills while I am not doing that much calls and nobody except
me using this No. then I checked with Airtel Relationship centre, they said
that you activated some services for which you are getting charged.

I said...
Helpful
Found this helpful?
25 Comments
Report
Copy
B
bgpp729
from Bengaluru, Karnataka
Jul 3, 2013
Resolved
Report
Copy
Resolved

Refund of Modem caution deposit and Modem cost

Address: Chennai, Tamil Nadu

I got my Airtel modem installed on 27.08.09 (Receipt No. ZC[protected]. I paid Rs. 1500 for the modem. I was told that there is no installation charges as I already had broadband connection (I just changed the modem). The person who installed informed me that since I have paid the modem amount, I need not have to return the modem at any time. But when I requested for disconnection of the airtel landline phone on 17.05.13, I was surprised to...
Helpful
6 other people found this review helpful
6 found this helpful
23 Comments
Report
Copy
S
singh94
from Gurgaon, Haryana
Jun 28, 2013
Resolved
Report
Copy
Resolved

Frequent Disconnection

Address: Haryana

Dear Sir/Madam,

Regret to said that from last 4 months,we are facing problem of frequent disconnection in airtel broadband.Due Delhi Metro constrution work,line disconnectd on daily basis.We are lossing bussiness due this problem.We are using two broabands [protected] & [protected] on the same location.I would like to request you to please forword my concern to the Airtel concern Authority & give us solution.I would...
Helpful
Found this helpful?
16 Comments
Report
Copy
T
tarunrock
from Raipur, Chhattisgarh
Jun 24, 2013
Resolved
Report
Copy
Resolved

Landline & Broadband not working

Address: Bhopal, Madhya Pradesh

Hi,

I am user of Airtel Broadband & landline ([protected]) for more than 4 years but iam facing issue in my broadband & landline every month.

since 11th May 2013 I have facing issue with my broadband & landline.Earlier i have faced issue related to disturbance but after few days it gone dead .

no body give me proper answer from customer care.

some said that its major...
Helpful
Found this helpful?
22 Comments
Report
Copy
M
msingh.design
from Mohali, Punjab
Jun 21, 2013
Report
Copy

Airtel blocking bank alerts from hsbc

Address: Chandigarh, Chandigarh

It's been more than 1 year, since I have stopped receiving all bank alerts from my bank HSBC.
Numerous calls to both parties have resulted in frustration.

Now my bank has provided me withe screenshots as proof that they are sending me regular updates, but Airtel has blacklisted my number.

Airtel representatives still claim no responsibility.

My co workers who have an account with the...
Helpful
Found this helpful?
7 Comments
Report
Copy
S
sandeep.msil
from Pune, Maharashtra
Jun 17, 2013
Resolved
Report
Copy
Resolved

Refund Security Deposit amount

Address: Chennai, Tamil Nadu

I have Given documents on 20th Feb. for Airtel New Broadband connection.
On the same day one of Airtel executive visited at my home to collect the required documents & security deposit of 1,000 Rs.
After 2 days I got a call that airtel broadband line is not available in my town & they told me in 7 working days they will send a Cheque of Refund amount.
But I did’nt received any Cheque till now.
I’m...
Helpful
Found this helpful?
25 Comments
Report
Copy
J
Jnyanesh
from Visakhapatnam, Andhra Pradesh
Jun 15, 2013
Resolved
Report
Copy
Resolved

Bill generation even after disconnection request

Address: Bangalore, Karnataka

I am writing this email with so much frustration with airtel service and the so bad experience with 3G dongle I was using.


Okay let me tell you the story....
I was using subject mentioned 3G postpaid dongle and I felt the service was not worth paying since I faced many issues related to speed and network.
Hence I decided to cancel this service with Airtel, so I called customer care in the month of MArch-13...
Helpful
12 other people found this review helpful
12 found this helpful
17 Comments
Report
Copy
J
Jancycharles
from Delhi, Delhi
Jun 12, 2013
Resolved
Report
Copy
Resolved

Airtel Landline not working

Address: Chennai, Tamil Nadu

Airtel Land Line Number[protected]

When calling to the above number, the person dialing can hear the ringtone but at home the phone doesn't ring. Therefore not able to receive calls & we are put into lots of inconvenience. Kindly rectify at the earliest...
Helpful
1 other people found this review helpful
1 found this helpful
16 Comments
Report
Copy
N
NikhilGera
from Allahabad, Uttar Pradesh
Jun 9, 2013
Resolved
Report
Copy
Resolved

Airtel Fraud case report

Address: Bangalore, Karnataka

We applied for a new Airtel Broadband connection through 121 (customer care) a couple of days before May 10th.
An Airtel representative (Lakshmipathi) came to our house (on May 10th) to check the feasibility and he gave a green signal to us. Next morning, (May 11th) he came again to collect the ID proof and address proof (Voter ID, PAN Card, a passport size photo) and three month's advance rent. We paid him Rs. 3150 and he said...
Helpful
Found this helpful?
6 Comments
Report
Copy
S
SUNIL j PANCHAL
from Ahmedabad, Gujarat
May 21, 2013
Resolved
Report
Copy
Resolved

REGARDING SET TOP BOX NOT WORKING...

Address: Banaskantha, Gujarat

i had purchased my airtel DTH from brahmani electronic, palanpur, date of purchase is 06/10/2009, sir from last 1 month my set top box is not working properly, after my fathers 5 personnel visits to their distributor named M/s. Meet Electronic, palanpur, Contact person name Mr. shailesh, cell no is [protected] still problem is not solved, every time they say, visit our office and come with ur set top box, my father is seniour citizen age...
Helpful
Found this helpful?
33 Comments
Report
Copy