[Resolved] Airtel — Wrong billing every month

bhaskey

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560076

My registered mobile number is [protected] and my alternative mobile number is [protected] and my fixed land line number is [protected] last month i made a complaint about speed which i was suppose to get 40 mpbs speed which iam getting only 14-15 mpbs speed so i got offer from hathway that i will ge 50 mpbs speed and 40 gb data with monthly rental of Rs.550/- then airtel gave me option of paying 549 with same benefits but today again i got bill of 770 which is not correct and my billing date is last on 25th of this month. So please cancel my Airtel connection both land line and mobile number so that i will port to other service provider soon. Every month i cant call your customer care for wrong billing and again get some small discount. this is waste of time and waste of your time as well.

Regards,
Bhasker Reddy V

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Jun 25, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 23 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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