[Resolved] Airtel — Wrong & excessive bill for month Period | |||||
My name is Karankumar Anil Sawant, and I've the complaint against Airtel is that for the current month period of 26 Aug- 25 sep 2015, the Airtel company has forwarded me very excessive and totally wrong Bill...Rs. 3071.79 In previous months I never got such a Bills even my uses was the same as now... Then how it's possible that they give me such a Bill.. Generally I never use the services other than SMS, calling (only local calls), INTERNET ( what's app(only texts) (I've another simcard which I use generally for big use of Internet... Idea...no... [protected]...), PayTm...(I never think that paytm can bring my bill till 3000 rs.) 9apps ... No too much downloads ) For only for this purpose Airtel has forwarded me the Bill of rs. 3071.79 Even the usages are till same as previous month periods... The same thing was happened for the second Bill of my no. The amount shown to me by UNB was rs. 2700 in the middle of the month period... But gets reduced day by day... And finally I got the bill of rs. 855(250+605) 250/was my activation charge which I was not paid at the time of purchase... I've talked with customer care executive and contacted with appellate (Varun Sainy) through e-mail... But they are not listening me and providing me the same Bill by giving reason that I've used internet and charges are valid... If my uses are same as previous use then how can disserve such a excessive Bill... And I always use the text facility to check my usages... UNB--- to check existing amount Data use.. To check data use Then how can I let it go to cross limits... When I last check my data usage it was 489 mb ... My free data for every month is 500 mb... I have that msg...till date... Then how can they say that I've used extra data., I hope you have understood my query... And you will help me To get correct bill for me... Thanks & Regards, Karankumar Anil Sawant Mob. [protected] Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
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This is with reference to your post dated 04 October 2015.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Umesh Arora
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com
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