Airtel — wrong fibre connection bill by airtel company

Dear Sir/Madam,

A Wifi Connection was provided by Airtel with A/C no [protected] 6 months back. After completion of 6 months I sent the company a mail dated 10th July 2025 requesting disconnection. I received a mail from the company dated 10th July 2025 restricted by 16th July 2025. They accepted my deactivation request w.e.f. 10th July 2025 and giving me final bill upto 9th July 2025.

I was informed telephonically that I can use this connection for 1 month free of cost. I was told by the company on 16th July 2025 for writing back next month in this regard. On 8th August 2025 I have sent a bill of Rs 534.12 by the company (Copy Enclosed) which is not acceptable to me.

I should have been given a zero bill by the company as per offer given by them as per company reply of 10th July 2025 ( Copy Enclosed). You may kindly look into the matter and arrange justice to me.

Regards,
Ajay Kumar
[protected]