Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 26%
Submit a Complaint
36729
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
7160
down
2500

Phone:
Phone:
up
3652
down
1523
+91 11 4266 6500  [Head Office]
up
1596
down
816
+91 11 4666 6100  [Head Office]
up
909
down
631

Additional info
Customer satisfaction rating
26%
Complaints
36729
Pending
4529
Resolved
8475
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3723)

Airtel Complaints & Reviews

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Airtel — recharge error in counting of days in packs

 Puranchandra Soni on Dec 2, 2018
I recharged my phone on 12th september 2018 for 84 days which was to expire on 4th january 2019. I again hot my phone recharged in advance before expiry date. Now after second recharge they are counting 84 day from 1st january 2019 instead of 5th january 2019.
I tried to approach the customer care through phone but failed to do so.
Pl correct the mistake and provide me full benefit of the pack....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel towers papers fek ya shi h

 aman skr on Dec 2, 2018
Mere pass indiantowersgroup.com company s massage aaya ki tower k liye mene han bol diya unhone mere personal peper liye or kha apka land aprov ho gya h apko 1500/rs reg. Fees deposit krni hogi mene kr i ab is tower company ne kuch documents muje send kiye h or leasehold tax k liye 25000/ or deposit krne k oye bola h kya krna chaiye muje btaye plz...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — deposit money not refund

 raju_mistry2006 on Dec 2, 2018
Dear sir,

Actual company name is airtelcafe.com not a airtel. Following company is fraud on airtel online part time jobs. He demanded of security deposit for start of online job. I will paid security deposit he demanded of agreement charge as per the zerox copy aggrement. So, please stop this fraud as early as possible & refund of my money as early as possible.

Fraud person name :- ravinder kumar
Use of website :- http://www.airtelonlinework.com

Airtel online jobs
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Search for jobs related to airtel data entry...
Complaint comments  Read comments Complaint category Job & Career

Airtel — worst customer support

 Vidyaaaaa on Dec 2, 2018
I have been trying to explain how i am unable to pay the postpaid bills and even after replies from 10 different people, i haven't heard one solution that makes sense. I mention that i am out of the country and i have been suggested to walk to the nearest airtel store! If there was one, i would have gladly gone instead of expecting rubbish responses. I clearly asked them to enable otp on registered mail because i wouldn't get on sms as there is no airtel service in my city, the response says, "we have enabled international roaming". No! I still dont get network! All i need is otp on the registered...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel wireless modem 4g sim activation [Resolved]

 s.sampath on Dec 2, 2018
I got a sales call from airtel executive yesterday and opted to purchase new airtel 4g hotspot device with postpaid sim for 6months plan of rs 2700.
They told that sim will be activated in 2 hrs.
Payment was done at around 7pm.
But its not activated till now. Sales exec is not responding and i am not able to use the internet.
I know its a holiday.
But when payment is required upfront, i would expect prompt service activation.

Hope this can be resolved soon....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — for sim problem

 Raghavendra95 on Dec 2, 2018
Sir i hv our best network service is airtel but my problem is the wn my airtel sim inbuilt in my iphone this sim no install the sim aa raha hai so i hv another one airtel no wn that sim installed in iphone network is coming but sirf [protected] this airtel number is no install the sim aise aa raha hai. That time i’m going to airtel store getting 3 duplicate sim but no use airtel custome care not soul my problem and airtel store also didn’t solution.
Sir this airtel number is useing from
Last 10 years no one is don’t support me plz sir you also soul my problem and support me sir...
Complaint comments  Read comments Complaint category Car Dealers

Airtel — extra bill has been charged on my account

 yasaswini yanamandra on Dec 2, 2018
Hi i purchased 6 months advance rental and got the postpaid connection with number: [protected].
I clearly paid your customer executive the amount of 3600 for the advance rental plan. I dont know what mishap happened between your executive and billing but i got the extra bill saying i have to pay 4248rs.
While i have to pay 648 only gst amount. Disgusting service and network we can keep a big 🙏 to this network....
Complaint comments  Read comments Complaint category Other

Airtel — outgoing call facility blocked by the service provider

 Rajib Sadhukhan on Dec 2, 2018
My account has balance of about rs 16. But since it is not recharged for more than a months period, out going calls are blocked and also incoming will be blocked very soon. Portal shows validity for sim ([protected]) as unlimited.
I read in paper that telecom service provider cannot stop service if balance is available.
This number belongs to my mother for home used and normally its recharged has done asusal it's need.
Thank you...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — insurance oneassist

 Monika@124 on Dec 2, 2018
Sir my service number is 3722613 mobile number is ‭[protected]‬ i have raised claim for my device unfortunate my claim was closed without any reason so i am very much eager to know why my claim is rejected and please help me in this case
I have submitted all images and documents asked by company at time even i have email all images to insurance office at time so there is no authentic reason for this...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Airtel — network and data issues

 jagadeesh beesabathuni on Dec 1, 2018
This complaint is all about customer's from vishakapatnam area and akkayapalem so other areas in vishakapatnam although it is a city with so many hills surrounded me and my fellow customer's are facing poor network issues and poor voice quality and we the customer's need assistance from airtel india... As we pay but we are not getting the service as satisfactory so many places in vishakapatnam of andhrapradesh had this problem and support team just neglects this problem airtel will not let you use your data and airtel app will just report 💯 % no issues and it was completely fake i am not getting...
Complaint comments  Read comments Complaint category Internet Services

Airtel — not able to recharge my prepaid number from any source.

 syamala hr on Dec 1, 2018
Hi team,

I am not able to recharge my prepaid number which was recently changed from postpaid to prepaid. It gives me a message like transaction failed due to some kind of operator receipt number... I tried to recharge my number from different souces but still the same issue.

Can u pls look into this issue and resolve asap.

Thanks
Syamala anil...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — 2g sim connectivity

 Karnati Shivashankar on Dec 1, 2018
My mother using [protected] mobile under airtel 2g technology.
Every month we are recharging with more than 100 rupees.
But out going& incoming call had been disconected for not maintaing mimimum bal i have right to use my phone airtel not force us to use their service as they wher going in loss. Because when they where making profit they had not given share to consumer so i condem this decission..
I hope trai will take action against airtel to safegurd consumer right.
Day before yesterday recharged with 119 and yesterday they blocked connectivity.
When we asked...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — meager internet services

 Aerram Fathima on Dec 1, 2018
The airtel internet services in rahmath nagar, rt nagar, bangalore are poor. This network is so bad that i am sharing hotspot to write this complaint! I got an airtel sim card on 26/10/18 and since that day i have never got privilege of using 4g internet on any occasion. The internet works when i'm outside rt nagar, but inside my home it's so feeble that i have to beg my family members (Who are jio users) for sharing their hotspot! It is very irritating that i have hold my phone at different angles, just hoping that i might get some network. Everyday more than 80% of my data goes waste since i'm...
Complaint comments  Read comments Complaint category Internet Services

Bharti Airtel Ltd — regarding my refund amount from airtel [Resolved]

 thivan_1971 on Dec 1, 2018
Dear sir,

My mobily number:[protected]

I recharge through on line by net banking on 9/11/2018.

Txn# :[protected],[protected]

Above this two txn failed but you debit my account two times of rs 1000.

Then next i received message from you it will refund with in 7 workings day.

But still i did nor received any refund.

So pls clarify above issue as soon as possible.

Below i paste your meassage.

(Rs.1000.0 online recharge of airtel mobile [protected]; txn id[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — my airtel number got deactivated

 Navya Shastri on Dec 1, 2018
I was using airtel prepaid sim. Now it has been more than 3 months i was not using that and balance was also not there. Today i wanted to use that number but it is showing no service. If i call to that number it says that number is not correct. I think that sim got deactivated and i want to reactivate it. How to reactivate it. For many important things i have given that contact number. So it necessary for me to reactivate it. I need help in this....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — money deduct from my wallet

 gautam mallick on Dec 1, 2018
I made a transaction of 650 rs on 26th nov 2018 shopping in mayntra and i make payment from airtel money wallet. Money is deduct from my wallet and order is not shiped, it says that money will refund in 5 days but it didn't refund yet in my my waller or bank.
I tried to call on 400 but there is no option to talk with the customer care. How can i get my money back?...
Complaint comments  Read comments Complaint category Banks

Airtel — international europe-switzerland pack did not work in mobile number 9872846384

 Sunikshit on Dec 1, 2018
-so far, i have sent 165 reminders on the quote and unquote message but i didn't get compensation

Quote
Dear sir,

With reference to the cited subject, this is to inform you that i got a pack of rs.2999/- activated on my mobile number[protected] on 06.08.2018 for use in switzerland on 10-14 august, 2018 but sorry to point out that i couldn't enjoy this facility during the said period. Only internet was working and that too at a very low speed. I couldn't send any sms and make any phone call.
On 16th august and subsequently, i contacted the customer care...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — I am complaining about my airtel number not yet activated

 Jyoti_bhatia on Dec 1, 2018
I am highly disappoint by airtel because its almost 4 days but my airtel sim not yet activated. I have already called customer care about the issue but they gave always a different reply. My sim has been stolen and airtel store alloted me a duplicate sim and said that your sim will be activated within 24 hours but its not activated till now. What can i do now???...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — not able to connect to bsnl landline numbers in h. p. distt. una from any of airtel mobile numbers from ludhiana punjab

 Sunikshit on Dec 1, 2018
We have sent the below quoted request to airtel. So far, we have sent 19 reminders but the problem has not been resolved.
Quote...
Dear sir,

This is to inform you that we have three postpaid and prepaid airtel mobile numbers but we are not able to connect to bsnl landline numbers in himachal pradesh (Distt. Una, area - mubarakpur, amb).

If we dial from other mobile operators, there is no such issue.

Can somebody tell me why is it so???

Hearing from you soon.

Thanks,
Ravinder singh rana
Mobile...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — prepaid number deactivated and could not activate during grace period

 pcradhika on Dec 1, 2018
Hi,
My airtel prepaid number has been deactivated on 27th november 2018. I recharged again on dec 1st 2018 yet i couldn’t get any signal in my phone. When i reached out to customer care center in anna nagar in person, they didn’t help in any way.
Kindly help to reactivate my airtel number. I am even willing to change my prepaid to postpaid number. Please help to do the needful.
Please contact me at pcradhika@yahoo.com

Thanks,
Radhika...
Complaint comments  Read comments Complaint category Mobile Service Providers

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