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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 7

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2
251994
Apr 9, 2025
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Delay in installation from Airtel

I book new Airtel wi-fi and DTH no 08/04/2025. Then wi-fi expert name mo amir khan ([protected] & [protected]) call me and said that u have to pay advance payment 2500/- . and then I will send installation ( service engineer) name Aman Kumar Pandey ([protected] & [protected]) in 4 hours. after completing 4 hours I call mo amir khan ([protected] & [protected]) to tell him no one came for installation. then he said that I spoke with service engineer...
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abhinavjyoti
from Bengaluru, Karnataka
Apr 7, 2025
Apr 8, 2025
This thread was updated on Apr 8, 2025
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Urgent Action Required: Airtel's Pathetic Service Immediate Resolution Demanded

Address: Bharti Airtel Limited

Dear Sir/ Madam,

I’m utterly frustrated and appalled by Airtel’s shockingly poor service. I’ve been a loyal Airtel customer for over 12 years, starting from Bangalore and later continuing in Guwahati, and I’ve had enough of being treated like this. Now, due to my sudden transfer to Siliguri, I’m facing nothing but delays, lies, and incompetence, and I’m done with it.
I first contacted Airtel Customer Care...
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Aradhana.30
from Cuttack, Odisha
Apr 6, 2025
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Not installing after taking money

Address: CDA SECTOR 9

I got call from Airtel Black and I agreed to the plan for three months. They asked me to pay 1000/- before for pre booking. I have paid. They said engineer will call, no body has called in more than 12 hours now. The number of the person that I am given, he received call once and said that some other person will take care, and it was by mistake assigned to him. No other person has called me and even the person assigned to me is not picking...
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I have recharged my mobile number 4 days ago but the unlimited 5g internet not working to my prepaid plan
Mobile no -[protected]
So plz solve the unlimited 5g internet problem...
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S
SSharma@007
from Pune, Maharashtra
Apr 5, 2025
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Airtel modem picked and was not updated

Hello, we have had some issues with the wifi connectivity of Airtel in the month of Feb. we wanted to remove the connection and hence contacted 121. After that the customer care executive asked for a day’s time to find a resolution to the connection issue and send a technician after that. On 22nd February a technician came to our house and we submitted the router to him and we were assured that the connection will be discontinued. Post...
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Shanmukha siddharth
Apr 4, 2025
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Airtel DTH recharge error

Website: www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=www.airtel.in/recharge/&ved=2ahUKEwivxvKrh76MAxW-zjgGHa4XMgkQjjh6BAgZEAE&sqi=2&usg=AOvVaw3OYSrYM3h6BOOoLiL-d9Y1

On April 3 2025 my DTH plan was expired, today on April 4 2025 I've did a month recharge of ₹303 it showed 1 month validity before recharge, after recharge it's showing valid till 17 April
But today is April 4 and 17 April is still 13 days ahead is this a DTH scam airtel?...
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Tejovanth
from Guntur, Andhra Pradesh
Apr 3, 2025
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Sim not working even after port

I got a message that your previous sim will not work at summer certain time and change the sim at that point . I was like okay and did that but even after changing the sim it is sharing no network . I am in a situation where I need to make calls at any cost but not i am not able to make any . Very bad and disappointed with Airtel....
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A
Abinayanandhakumar
from Vellore, Tamil Nadu
Apr 1, 2025
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Complaint regarding non-refund of 649 prepaid recharge due to postpaid plan change

Website: Airtel telecommunication

I hope this letter finds you well. I am writing to formally raise a complaint regarding the issue I am facing with my recent recharge and change to the postpaid plan.

On [March 24 2025], I recharged my prepaid Airtel account with ₹649 for a [unlimited local std and roming, 2GB data per day, 56 days validity and 100 sms per day]. However, due to an unfortunate error on my part, I inadvertently switched my account to a postpaid...
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lakshnath
from hyderabad, Andhra Pradesh
Mar 27, 2025
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Urgent: Incorrect Billing for Airtel Xstream & WIFI Plan Immediate Resolution Needed

Address: miyapur
Website: airtel

Humne 4 months back airtel wifi and xstream black liya tha website se toh tab jo operatot se hum puche the ki kaise kare recharge aur kitna paisa toh unnhone tab kaha ki u have to pay 750 per month for both wifi and dth toh humne ok kara . toh before entering into 4th month hamein msg aare the ki u have to pay 1248 toh that is also toh humne operator se share kara problem woh koi respond nhi kare.then 4th month mein recharge hogaya and airtel...
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purushotham.R123
from Kota, Rajasthan
Mar 26, 2025
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Airtel wi-fi / installation delay and disappointed customer support

ID[protected], Requested for installation on 22nd march 2025 and received the confirmation SMS received as well for installation on 22nd march 2025, But till date the installation is not completed till date nor received the call from any of the team members.
No proper customer escalation matrix, No proper response from customer care support line.
It's a routine message being generated by Airtel again and again, instead...
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I am absolutely fed up with your incompetent service and your refusal to address my issue. I’ve been facing SMS delivery delays of 5-10 minutes on my number ([protected]) for days, making it impossible to complete any transactions or verifications. This is a complete failure of the basic service I’m paying for, and I’m sick of it!

I’ve already emailed you multiple times from my registered email ([protected]@gmail.com),...
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S
SunC
Mar 25, 2025
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Airtel dth recharge failure

I had recharged my Airtel digital TV through Net Banking for Rs.300/- on 24/03/2025. Bank transaction was also completed successfully but my Airtel digital TV account was not recharged. I got the receipt as well as Payment failed message after the recharge. The amount has been debited from my bank account but has not been returned to account in spite of recharge failure.in spite of repeated customer care calls, I have not been connected to...
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Deep1508
Mar 24, 2025
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unauthorized mobile number suspension

Dear Consumer Forum Team,

I am writing to formally lodge a complaint against Airtel for the unauthorized suspension of my mobile number [protected], which I have been using for the past 14-15 years.

Despite completing the KYC process earlier, my number has been suspended without any prior notice or valid justification. This number is linked to my Aadhaar card and bank accounts, making it critical for my personal...
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Sahilraj_7
from Madhepura, Bihar
Mar 24, 2025
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Non-Delivery of Unlimited 5G Data Despite Valid Plan and 5G Network Availability

Address: Postalcode-852108, Gamharia, Madhepura(Bihar)

My number [protected] has a Rs 838 plan valid till 08/05/2025 with unlimited 5G data. My 5G-enabled device shows 5G network and I have latest software updates installed in the device, but the unlimited data isn’t working. Please resolve this and activate my 5G data.
Details:
Number: [protected]

Recharge: Rs 838

Device: Redmi Note 13 Pro

Provide a Service Request Number and update...
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R
Ronit1303
Mar 11, 2025
Mar 11, 2025
This thread was updated on Mar 11, 2025
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Hi I have ported from JIO to AIRTEL on December 2024. After one month my sim got deactivated by airtel stating that some amount is pending with previous JIO provider. After checking 75 RS is pending which i have paid and submitted the same to airtel store and they have requested for reactivation. But still i havent received any signal on my number and they are just making me run. No one from airtel is taking the respoonsibility to fix the issue, Aitel store keep saying its backend issue and backend team is telling to go to store. I am totally stuked and my number is eberywhere on my dosument and banks.

please help
Airtel customer support has been notified about the posted complaint.
Mar 11, 2025
Updated by Ronit1303
[protected] this number is deactivated by airtel
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    ShubhiSing89
    from Lucknow, Uttar Pradesh
    Mar 3, 2025
    Aug 27, 2025
    This thread was updated on Aug 27, 2025
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    Breach of Identity & Refund Failure

    Address: Airtel Center Plot No. 16, Udyog Vihar, Phase-IV, Gurugram – 122015, India Tel. No.: +91-124-4222222 Fax No.: +91-124-4248063
    Website: www.airtel.in

    Name: Anjoo Singh
    • Registered Mobile Number:[protected]
    • Airtel Broadband Landline Number:[protected]

    Nature of Complaint:
    1. Breach of Identity:
    • On the Airtel Thanks app, instead of my mother’s registered details, the information of an unknown individual is reflecting.
    • This is a serious data privacy and identity breach.
    • The issue is not changeable from...
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    R
    Rajan Sapaiya
    Mar 2, 2025
    Mar 2, 2025
    This thread was updated on Mar 2, 2025
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    Conection is note available in area

    Address: District Hoshiarpur Nangal Bihalan teshil mukeriyaan
    Website: www.airtel.in

    Airtel broadband connection is note be provided in area why face your service in long time wait fix now...
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    S
    Sarojani bisht
    Mar 2, 2025
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    Sir,
    My name is sarojani bisht and I am using my this phone number from last 7-10 years and in year 2021 I port the sim to airtel on a retail store in lohaghat, Champawat with my own aadhar card but on 22 February I received a SMS that I need to submit the KYC in order to get my Re - verification done but when I tried to submit my aadar card for that my request was rejected so I researched about it and got to know that my number is registered on someone 'Har Govind Singh' whom I never met from last 1 week I am trying to get this phone number back but I can't, I need this number back as it is used in all of my documents and is used from more than 3 years.

    Details of the phone number

    Number- [protected]
    Alternate number- [protected]
    Airtel customer support has been notified about the posted complaint.
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      T
      Tony21212
      Feb 28, 2025
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      Suspended my sim without any prior info

      I use an airtel prepaid sim. My sim got suspended out of nowhere. When I called their customer care, they said ref verification of my number is required that is EKYCI followed their steps and I was told that my services will be activated in two hours, but Dad did not happen again, call them, and they said now the services will be restored in 24 hours. after four hours. I called them again This time they said that I have to visit their off-line...
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      karim9293
      from Thane, Maharashtra
      Feb 27, 2025
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      Urgent: Unauthorized Postpaid Plan Activation and Service Disruption

      Address: Thane, Maharashtra

      In the Airtel Thanks app, there's an upgrade option to switch from prepaid to postpaid. I clicked the link to check postpaid plans, but instead of showing any plan details, a plan was activated without my consent, and I was informed that it would be a monthly plan of 449. I contacted the Airtel team to cancel the request, as no amount or details about the plan were shown to me beforehand. They canceled the plan, but the prepaid validity,...
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