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Airtel Complaints & Reviews

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Updated: Aug 12, 2026
Complaints 54818
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Airtel reviews & complaints page 7

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A
Alankrita Aggarwal
Jul 27, 2025
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Money was deducted but not recharge is showing in prepaid number nor refunded in the account

Address: Haryana

Recharge of Rs 548 with 7 GB Mone was done. But despite of 48 Hours the amount is no refunded in the account neither the recharge is reflected in my prepaid number. Reference number was allotted but it is still pending/awaited...
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M
moiz.chom
from Mumbai, Maharashtra
Jul 26, 2025
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Wifi shifting to new address

Address: 1204, gulmoher terrace, khandiya street, mum 8

I had requested Wi-Fi shifting on 22/7/2025 at 10:00am. today it is 26/7/2025 7:00 pm till now nobody has came to resolve my request. I had called to customer care at around 15 times they are telling to wait as they have escalated the matter. pls look into the matter as the matter is still pending. Also want compensation for my harassments. Complaint no:[protected]...
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B
Bhawna Chetwanu
from Delhi, Delhi
Jul 24, 2025
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Billing issue - 14 april2025

I am formally complaining about the airtel customer services which is so pathetic.

Even the senior managers and the escalations department Muskan from senior team is of no use. Its been 12 days I have been getting a push back and no resolution was provided.

On 13th April, I purchased a quarterly plan from airtel website where I did a part payment of 1000 for 3 months plan then I have been advised to pay remaining...
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C
Chahat Jaiswal
from DEWAS, Madhya Pradesh
Jul 21, 2025
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Payment deducted but service not activated

My airtel mobile no. is [protected], registered name Pawan Jaiswal.

I did recharge of 195₹ on 26-Jun-2025 from airtel website paid via UPI and transaction I'd is T2506260946054813741711.

My issue is payment deducted but recharge was not done and I am not able to use mobile data. I also registered service request in airtel thanks app earlier but issue was not resolved and request is closed without resolving...
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A
avinashreddy79
from Hyderabad, Andhra Pradesh
Jul 19, 2025
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Recharged wrong number please make a refund

By mistakently my sister have recharged wrong number from paytm app.

Transaction details:
My sister number : [protected]
Wrong number recharged : [protected]
Date : 19 july 2025
Recharged pack : 249
Total amount : 255.21
Transaction ID :[protected]
Payment through : Axis credit card...
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S
Sreelakshmirema
Jul 18, 2025
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Airtel broadband frequent disconnection, no resolution

I have been facing frequent disconnection issues with my Airtel broadband connection for the past several days. Despite multiple calls and follow-ups with customer care, no proper support or resolution has been provided. This has caused major disruptions in my work and daily use.

I have clearly requested the customer service team to resolve the issue or cancel the plan and refund my money, but there has been no serious action...
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J
JN Prasad
Jul 15, 2025
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Xsafe cameras not functions since last two weeks [July 3rd 2025]

1. Xsafe cameras went to off mode due to change of wifi password by Airtel wifi team
2. Wifi Team told me that Xsafe team to be called to change the password in cameras [Active defence]
3. Accordingly I called the Xsafe team and lodged a complaint on July 3, 2025
4. Till now no one turned up to rectify the issue.
5. every day I used to call Xsafe team, they say that our technician will visit and rectify
6....
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I
Irudayaraj Peter
Jul 13, 2025
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Broadband not working since 12/07/2025

Hi, I have a Airtel broadband network setup at my house. The broadband Id is [protected]. The broadband is not work since yesterday (12/07/2025) evening. I have raised a complaint and the reference number is [protected]. It was raised yesterday evening around 18:41 IST. I was asked about a timeslot for the technician visit by 09.30 am to 10.30 am next day (13/07/2024). But I have still not seen any one visiting to provide a fix. I have escalated...
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A
Abhishek Srivastav (Shek)
from Delhi, Delhi
Jul 13, 2025
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App-Induced Recharge Error and Suspected Data Leak

On July 3rd, while attempting to recharge my number **XXXXX** for ₹195, an issue occurred with the Airtel Thanks app. Although I selected the correct number for the recharge, the app mistakenly auto-selected a different (default) number—**XXXXX**—and processed the recharge there instead. I immediately raised a complaint through the Airtel app and was informed that I would receive a resolution by July 11th.

On July 12th,...
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N
Neha Rawat negi
from Mohali, Punjab
Jul 7, 2025
Jul 8, 2025
This thread was updated on Jul 8, 2025
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DTH recharge paid but services are not working

Address: Delhi
Website: www.airtel.in/5/IDUpdSoc

I've paid the amount of 285, this morning as my past recharge expired but when I switched on the tv the services were not working and it was showing that the recharge has to be done in to operate the services.
The DTH recharge paid but services are not working....
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P
Praveen Nayakwadi
Jul 6, 2025
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Broadband connection wrong payment

I am writing to bring to your attention an erroneous payment that was made towards my broadband service associated with Account No. [protected] and DSL No.[protected].
The payment was made on 04-July-2025, and upon reviewing my transaction records, I realized that the amount was either incorrectly charged or paid in error. I kindly request you to review this matter and arrange for a reimbursement of the wrongly paid amount at the...
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V
Vinoth Venkatesan
Jul 5, 2025
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Airtel Broadband Shift connection

"Airtel Broadband Shift = Airtel Big Delay: Engineer Ghosted, Service Busted!

I have a airtel broadband shift connection request with SR no.[protected] made on 2nd July with scheduled appointment on 5th July 5 P.m, On 5th July morning around 11.30 am, a technician called and assured he will assign a engineer to complete the request. Around 4.30 P.m, the engineer got ghosted and recieved a message that the shift connection request...
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G
Ghanshyam024
from Delhi, Delhi
Jul 5, 2025
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Very poor customer service & refund handling by airtel

I am extremely disappointed with Airtel's customer service. I raised refund requests for two of my mobile numbers ([protected] and [protected]) after I was forced to recharge ₹4000 due to a sudden change in their roaming policy.

Despite raising proper complaints:

Request ID[protected]closed on 27 May)

Request ID[protected]closed on 30 May)
both were closed without any...
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H
haneeshb
from Hyderabad, Telangana
Jul 5, 2025
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airtel dth setup box collection and refund not processed

I am writing to lodge a formal complaint against Airtel DTH regarding the unresolved issue of setup box collection and refund processing.

Account Number: [protected]-001

Ticket Number (if available):[protected]

Date of Disconnection: 20th June 2025

Refund Amount: ₹102.73

Mobile Number: [protected]

I disconnected my Airtel DTH service on 20th June 2025...
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N
NNNMohammed
from Palakkad, Kerala
Jul 5, 2025
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Cheating and Fraud in Recharge Transactions

On 30/06/2025, I did a Recharge for my Airtel Number for an Amount of Rs. 1849 with a Validity of 365 Days. My Existing Data Balance was showing 72.2 GB and as I use very less Data due to Network issue, I thought that the Available Data would be enough. That's why I didn't Recharge for the Pack with more Data.
Even after doing the Recharge, it was still showing Data available as 72.2 GB, 366 Days Left. But within a couple of days,...
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S
SIDDHANT NARAYAN BHANDARI
Jul 3, 2025
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Recharge has not been activated

I am writing to raise a complaint regarding a recharge of ₹249 that I successfully paid for yesterday via UPI (Reference No:[protected]. Despite the payment going through, the recharge has not been activated on my number.

I attempted to reach your customer support multiple times both yesterday and this morning, but your process is extremely frustrating and unhelpful. I have already wasted over two hours trying to connect...
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C
CDSKatoch
Jul 2, 2025
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Refusal to remove additional SIM from my primary mobile NO

Pl refer to my primary airtel postpaid mob no [protected] and secondary mob no [protected]
I am requestin Airtel customar care repeatedly for last one month but instead taking my request they r offering me new plans and have refused to remove my secondary number
I tried portability but I am not getting UPC no with the answer that there is a contract with service provider
I am having primary No for 15 years and sec no for...
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S
Sss, 😂😂😂
Jul 2, 2025
Jul 2, 2025
This thread was updated on Jul 2, 2025
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To get my refund of my recharge which is not activate

I recharge from phone pe on my number and the recharge plan was successful but the recharge plan was not available on my number and my money was deducted...
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C
chaudhary140104
Jun 30, 2025
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Complaint Regarding Poor Network Connectivity in Athkoni Village

Respected Sir/Madam,

We are regular Airtel users from Village - Athkoni, PO+PS - Hiramma, District - Sheohar, and have been using Airtel services for the last 8–10 years. Recently, a new tower was installed in our area, but since then, the network is not working properly.

The signal often disappears for 30–40 minutes at a time, which is causing serious inconvenience. It is affecting:

Mobile...
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V
vijvarun84
from New Delhi, Delhi
Jun 30, 2025
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Complaint regarding Fraud, Unfair Trade Practices, and Deficiency of Service by M/s Bharti Airtel Limited

I am filing this complaint under Section 12 of the Consumer Protection Act, 2019 against M/s Bharti Airtel Limited citing gross deficiency in service, unfair trade practices, deliberate fraud, and systematic obstruction of grievance redressal mechanisms.

Detailed Background and Timeline:

27 May 2025: Airtel sold me an Airtel Black plan (WiFi + IPTV) for INR 999/month, collected INR 1, 000 booking amount promising...
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