Airtel — Wynk Premium subscription not being activated

I had opted for wynk premium on wynk app on 17 Feb 2022 and paid ₹399 on app and the money was debited from my account the same day( UPI Id/Bank ref No[protected]. However the wynk premium membership has not been activated till date. I had written in the greivances, but have got no response till now. I had written to [protected]@wynk.in on 22 Feb but have not got any update/ response till date that is 08 mar, very poor service on behalf of Airtel Digital Limited. I have been trying to contact in may forms but haven't got through. kindly look into the issue and help it gets resolved.