Airtel — Xstream Fiber

My xstream fiber connection is not working for the past 6 days. Ive tried reaching out to Airtel by all possible means ( email, nodal officer, phone, social media ) . Nobody responded and nothing has been done to resolve the issue. Everytime i call customer care im told that the issue will be resolved in a day but nothing is done. I keep raising service requests but they are closed without resolution.
Below are the SRs closed:
[protected]
[protected]
[protected]
Was this information helpful?
No (2)
Yes (0)
Airtel customer support has been notified about the posted complaint.
 
1 Comment

Comments

my Airtel fibre connection not working since last 25 days. twice complaint raised . customer care not connecting phone. complaints closed with out attending the issues . cable was burnt on 4th july today is 27th july. no of times we called local surat customer care . but they are not attended. simple they are sending msgs we are on job. will be resolved shortly for last 25 days stories. really very very poor service facility form Airtel fire in surat city. they are cheating public. every month demanding bills timely. but services was always interrupted. please dont take this type of connections . we are operating online jobs by mobile hotspots since last 25 days . now we are thining to get Geo connection is better than this . pl be aware of this type of fraud .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54766
    Pending
    0
    Resolved
    21977
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information