Akosha.com — policybazaar

Address:	New Delhi, Delhi, 110001
Website:	www.policybazaar.com

Shameless & horrible policy bazaar & kotak general insurance

From: "princy arora"
Sent: wed, 20 dec 2017 15:59:15
To: "[protected]@kotak.com", "[protected]@policybazaar.com"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Reminder - 6

From: "princy arora"
Sent: wed, 20 dec 2017 12:28:17
To: "[protected]@kotak.com", "[protected]@policybazaar.com"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Reminder - 5

From: "princy arora"
Sent: wed, 20 dec 2017 09:10:16
To: "[protected]@kotak.com", "[protected]@policybazaar.com"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Reminder - 4

From: "princy arora"
Sent: tue, 19 dec 2017 17:59:33
To: "[protected]@kotak.com", "[protected]@policybazaar.com"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Reminder - 3.
If i will not get revert in next 3 hours, i will write on akosha.

From: "princy arora"
Sent: mon, 18 dec 2017 08:45:56
To: "[protected]@kotak.com", "[protected]@policybazaar.com"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Reminder 2

From: "princy arora"
Sent: fri, 15 dec 2017 18:53:38
To: "[protected]@kotak.com", "[protected]@policybazaar.com"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Reminder 1

Sent from rediffmailng on android

From: "princy arora"
Sent: thu, 14 dec 2017 14:01:25 gmt+0530
To: "[protected]@kotak.com",
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Dear polizy bazar/kotak,
I am not sure what is going on?
It is clearly shown you both are washing your hands from this issue.

1. I bought policy from policy bazar in sep and supplier was kotak and policy bazaar promised me that i will free road assistance. If you dont believe check your call records, you team called me many times @ [protected].
2. I called many times to get the voucher for free road assistance, i was told that request has been sent and you will receive voucher with in 1 working day.
3. After so much of follow up i have not received any call/mail
4. One day my car broke down and i called policy bazaar to get the free road assistance number they told me to call to kotak.
5. When i called kotak they issued me voucher. Pfb. Voucher was starting from 11dec and issued on 08th dec.
6. I called local mechanic, they charged 1500 rs to drop my car at home, please refund me and inr 1500 and let me know if my free road assistance is activated.

Call us :[protected]

Dear princy,

Greetings from policybazaar.com!

Kindly refer to the attached document for all plan related information for the roadside assistance breakdown cover for your car.

Your membership reference number with europ assistance is: 56632481

Your roadside assistance cover starts from: 2017-dec-11

In case of any roadside vehicle breakdown, you may please call 24x7 at dedicated toll free number[protected] especially for policy bazaar customers

You need to keep your vehicle registration number and/or membership number ready at hand when you call our center in case of any difficulty

You can also reply back on this email, without changing the subject.

Thanks & regards,
Customer relationship team
Policybazaar.com
Toll free number:[protected]
Email – [protected]@policybazaar.com
Web site – http://www.policybazaar.com

From: "care"
Sent: wed, 13 dec 2017 14:32:49
To: "princy arora"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Dear ms arora,

Greetings from kotak general insurance.

We would like to inform you that we tried reaching you however there was no appropriate response.

We would request you to kindly contact policy bazaar for any towing expenses related reimbursement concern as road side assistance is a stand alone feature offered to you from policy bazaar and kotak general insurance has no cover of said feature in your policy.

For any further assistance please feel free to write back to us or call us on our toll free number[protected]Between 8:00 am to 8:00 pm). We will be glad to assist you.

Thank you for choosing kotak general insurance and giving us an opportunity to serve you.

Yours sincerely,

Rohit patwa

Customer care

Kotak mahindra general insurance company limited

To know more about us, visit www.kotakgeneralinsurance.com


*this interaction is being tracked through the subject line. Please do not change/modify the subject line while replying to us.

— original message —

From : princy arora (Princy. [protected]@rediffmail.com);
Date :[protected]:19:31 pm
To: "[protected]@kotak.com" ([protected]@kotak.com);
Cc: "ms princy" (Princy. [protected]@rediffmail.com);
Subject :re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Call me. This is false information

Sent from rediffmailng on android

From: "care"
Sent: tue, 12 dec 2017 12:45:34 gmt+0530
To: "ms princy"
Subject: re: 'kgi=233-766' policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Dear ms arora,

Greetings from kotak general insurance.

We would like to inform you that road side assistance cover provided to you is a stand alone product offered by policy bazaar.

We request you to kindly get in touch with policy bazaar for any assistance on towing charges reimbursement.

For any further assistance please feel free to write back to us or call us on our toll free number[protected]Between 8:00am to 8:00pm). We shall be glad to assist you.

Thank you for choosing kotak general insurance and giving us an opportunity to serve you.

Yours sincerely,

Rohit patwa

Customer care

Kotak mahindra general insurance company limited

To know more about us, visit www.kotakgeneralinsurance.com


*this interaction is being tracked through the subject line. Please do not change/modify the subject line while replying to us.

From: customer care ([protected]@kotak.com)
Date: december 09 2017, 03:57 pm
To: princy arora (Princy. [protected]@rediffmail.com);
Subject: re:'kgi=233-766're: policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Dear ms. Arora,

As per the telephonic conversation that we have had, we wish to inform you that we are working on your request, and we shall revert to you by 14th december 2017.

For any further assistance please feel free to write back to us or call us on our toll free number[protected]Between 8:00am to 8:00pm). We shall be glad to assist you.

Thank you for choosing kotak general insurance and giving us an opportunity to serve you.

Yours sincerely,

Rohit patwa

Customer care

Kotak mahindra general insurance company limited

To know more about us, visit www.kotakgeneralinsurance.com


*this interaction is being tracked through the subject line. Please do not change/modify the subject line while replying to us.

— original message —

From : princy arora (Princy. [protected]@rediffmail.com);
Date :[protected]:05:17 am
To: "[protected]@kotak.com" ([protected]@kotak.com);
Subject :re: policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Please send me free road assistance card.

From: "princy arora"
Sent: sat, 18 nov 2017 13:38:42
To: "noreply. [protected]@policybazaar.com"
Subject: re: policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Hi team,

I have not received policy coy also. Where is my free road assistance car card?

From:
Sent: tue, 05 sep 2017 14:27:42
To:
Subject: policybazaar: congrats! You have successfully booked your kotak general insurance motor insurance policy. Ref no: 50018247

Quotes

[protected]
[toll free]

Congratulations princy!
Your kotak general insurance
Policy has been purchased successfully.

Your policy number & details are mentioned below. You will receive the policy document in another mail separately. Please keep a printout of the policy document available in your car at all times.

Your plan

Logo
190, 000

Idv / cover for your car

Rs 5, 882

Addons selected: none

Insurance details


Policy number
To be generated
Your order number
50018247

New policy start date
08-sep-2017
Ncb
35%

Manufacturer
Hyundai
Model & variant
I 10 1.1 era

Registration number
Dl04cna5741
Owner name on rc
Ms princy

Email address
Princy. [protected]@rediffmail.com

To raise your queries, track booking status, view & download policies. Document
Login to my account or get in touch with us

You can also reach us at: toll free[protected]. We strongly recommend you todownload our mobile app for quick after sales support!

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