Akosha.com — godrej 7 kg. washing machine-ref. invoice ka-sblc[protected] dated 11.12.2018
S.S.KAILASNATH on Jan 12, 2019
I am reproducing an extract of email sent to godrej customercare, vice president godrej consumer appliances etc., with not even an acknowlegement till now. I shall be grateful if i get a suitable repalcement of washinh machine at the earliest.
Thanks, s. Kailasnath
"fwd: loud noise during drying and spinning godrej 7 kg. Washing machine-ref. Invoice ka-sblc[protected] dated 11.12.2018
Add star kailasnath s wed, jan 9, 2019 at 9:35 pm
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Kind attention of manager.
At the outset i would like to introduce myself as s. Kailasnath, a
Senior citizen of 76 years of age living with my wife (Only two o[censored]s)
In a rented house.
I bought godrej 7 kg. Washing machine-eon allure from amazon vide
Their invoice no. Ka-sblc[protected] dated 11.02.2018 and the same was
Installed on 24.12.2018 by mr. Gurudatt ballal - your mangalore
The machine stared to make loud sound during drying/spinning and i
Called the serviceman and he did make some adjustments to
Stabilize/steady the washing machine. I had taken all precaution to
Spread the cloth evenly.
However the machine continued to make sound. I had to stop operating
The machine in the middle.
I therefore called the mechanic who used to service my earlier
Whirlpool washing machine for 14 long years. After detailed inspection
/ adjustments to stabilize/steady the machine he also found that the
Loud sound continued to occur. He suggested that there is an inherent
Fault/defect in the machine and suggested that i should return the
Machine and get a suitable replacement.
In this connection, i would to like mention that the whrilpool washing
Machine gave us 14 long years satisfactory service only with some rare
And minor problems.
I bought the godrej washing machine only to support our indigenous industry.
I request you to kindly get me a replacement at the earliest since we
Are in the habit of washing clothes on a daily basis.
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